Printing and Product Clerk

1 week ago

Regina, Canada Supreme Basics Full time

**_The primary function of this position is to design and source custom stamps, name badges, wall signs and other specialty items. The primary goal of this position is to drive customer satisfaction by ensuring all customer orders are 100% accurate to customer specifications and completed within assigned deadlines._**

**Knowledge, Skills & Abilities Required**:

- Efficient and accurate keyboarding/data-entry skills.
- Strong visual acuity, strict attention to detail and accurate proofreading skills.
- Strong understanding of design software, digital files formats and printing methods.
- Self-motivated and deadline driven, with effective time management abilities.
- Strong interpersonal skills (ability to effectively deal with others - tact/diplomacy/courtesy).
- Capacity to establish, maintain and promote high standards of professional etiquette and superior customer service.
- Ability to efficiently work both independently, and as part of a cohesive team, in a high volume and demanding environment.
- Ability to fulfill all physical aspects of job-related tasks (product storage, etc.)

**Responsibilities: Duties & Tasks**

**_Primary_**
- Ensure orders are completed in accordance with the following specifications:

- Job orders are completed within designated time lines or the date agreed upon by the customer/Account Manager.
- Job orders are sourced and purchase orders are completed and submitted for every order.
- Produce quality graphics, layouts and designs according to customer requirements.
- Provide necessary proofs to customer/Account Manager in an accurate and timely manner.
- Ensure final proofs are signed off as required by the customer prior to order production/engraving.
- Regularly communicate the status of current job orders and any additional orders to appropriate Account Manager and/or Customer.
- Liaise with Sales and other departments to ensure consistent communication on all assignments.
- Invoice customer’s orders.
- Routinely achieve results in assigned key performance drivers for both productivity and accuracy.

**_Secondary_**
- Confirm all returned product against RMAs for accuracy (TAT code/quantity/product, etc.)
- Contact suppliers regarding product returns and credits.
- Process customer payments.
- Balance till daily.
- Adhere to all policies/procedures as outlined in the Quality System Manual and Employee Handbook.
- Complete all applicable Quality Records and associated duties.
- Complete applicable safety training as required, and maintain a current understanding/compliance of organizational OHS policies and guidelines.

**Qualifications**:
**Minimum Requirements**:
**Grade XII**
- Demonstrated Knowledge**: Keyboarding: 40+ wpm

**Additional Assets**:

- Work Experience: Graphic Arts - 1+ years

Education or Training: Corel Draw and/or Illustrator

**Salary**: $18.50 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

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