Knowledge Specialist

**What is the opportunity?**

**What will you do?**
- Develop and maintain knowledge management systems or platforms to store RBC knowledge and research materials
- Support the collection and sharing of knowledge & expertise from across the organization
- Curate and send daily news alerts
- Identify opportunities for process improvement in knowledge related activities
- Establish and maintain relationships with internal clients and stakeholders
- Support the curation of research content and help with the selection of new research suppliers
- Support the maintenance of taxonomies and controlled vocabularies
- Promote knowledge management & create new ways to promote a knowledge culture.
- Create training materials and/or deliver training in support of knowledge management initiatives

**What do you need to succeed?**

**Must have**:

- Self-starter, fast learner, can-do attitude and ability to work in an ambiguous setting
- 1+ years’ experience in knowledge management, content management and/or knowledge/research platform development
- Research skills (MLIS or equivalent an asset)
- Strong knowledge of SharePoint Server 2019 (or above)
- Knowledge of content management & knowledge management principles
- Knowledge of taxonomy development
- Strong analytical & problem solving skills
- Strong verbal and written communication skills
- Proven attention to detail and critical thinking
- Experience in business or financial services is an asset
- HTML and XML skills an asset

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities

LI-POST

**Job Skills**

Critical Thinking, Knowledge Management, Knowledge Management Systems, Knowledge Management Tools, Knowledge Organization, Personal Initiative, Researching, Time Management

**Additional Job Details**

**Address**:
BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

**City**:
Toronto

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
CHIEF LEGAL & ADMIN OFFICE GRP

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-08-08

**Application Deadline**:
2025-08-23

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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