Customer Service Representative

1 week ago


Gibsons, Canada Splatters Paint - Benjamin Moore Full time

**Position**: Customer Service Representative

**Location**: Gibsons, BC

The Customer Service Representative will interact with customers by greeting customers, taking orders, and walking customers through their individual paint needs. They will also be responsible for answering phones, and providing in depth product information when prompted. The CSR should be very detail-oriented and have the ability to multi-task in a fast-paced environment. Paint and stain knowledge is an asset, as well as online training provided.

**Essential Functions**:

- Answer customer questions and provide answers in person or over the phone.
- Process customer orders and receiving payments following company guidelines.
- Take and make orders by using multiple computer systems.
- Receive and process returns.
- Maintain a clean work area by keeping work space and work materials organized.
- Communicate with customers by phone and in person about orders or products.
- Other duties as assigned.

**Skills & Qualifications**:

- Strong phone presence and active listening skills required.
- Previous customer service experience is an asset.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 8-40 per week

**Salary**: $15.65-$18.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- Can you lift a five gallon pail of paint (50lbs)?

Shift availability:

- Day Shift (required)

Ability to Commute:

- Gibsons, BC V0N 1V9 (required)

Work Location: In person



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