Shelter Resource Worker

23 hours ago

New Westminster, Canada Lookout Housing and Health Society Full time

**Employment Status**

Part Time Temporary until incumbent returns

**Location**

Russell Shelter, New Westminster

3 minute walk from New Westminster Skytrain Station

**Days and Hours of work**

Friday through Monday
Shift times will be 23:00 - 07:00 Hours (Fri-Sat) and 23:30 - 07:30 (Sun-Mon)
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Night premium will be given to staff that work 50% or more of their shift between 0:00-08:00 Hours

**Salary**

**$27.92 - 29.60 **depending upon applicants' length of seniority (as per the Collective Agreement)

**Job Summary**

The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. SRWs are direct service staff working within a 24-hour, 7-days-a-week emergency shelter for homeless adults who struggle with a variety of issues such as homelessness, addictions, and mental health. The SRW provides intakes, orientations, and support for guests entering the shelter. The SRW will connect with public service agencies relevant to the needs of the shelter guests.

**Job Duties**
- Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
- Accept referrals, and identify and share information with a variety of Lookout’s external resources
- Refer guests to a variety of community services
- Interview and provide basic necessities; ensuring a safe and supportive environment for all
- Complete required records and maintain statistical data
- Support others in the shelter who are in need of assistance
- Provide assistance for new staff
- Job duties are complex and may have a few disagreeable factor
- Responsible for complying with and contributing to all aspects of health and safety program

**Qualifications & Competence**
- Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
- Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
- Must have current Occupational First Aid Level 1 Certificate
- Must have two doses of COVID 19 Vaccine
- Crisis Intervention Skills (CPI), Naloxone and Trauma Inform Practice training is an asset
- Ability to work independently or in a team setting
- Strong ability to manage stress and organize workload
- Excellent communication, writing, documentation, and organizational skills
- Understands and maintains clientele/worker boundaries
- Ability to work with disadvantaged and challenging adults in a diverse environment
- Strong physical and mental ability to perform work tasks and operate job related equipment
- A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
- Criminal Record Clearance - Vulnerable Sector required

**Closing Date**

Applications will be accepted until **December 10, 2024 **at 5:00pm

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU, Shop Steward

**Job Type**: Part-time

Pay: $27.92-$29.60 per hour

Work Location: In person

  • Shelter Resource Worker

    23 hours ago

    New Westminster, Canada Lookout Housing and Health Society Full time

    **Employment Status** Casual **Location** Russell Residence and Housing Centre, New Westminster 3 minute walk from New Westminster Skytrain Station **Days and Hours of work** - 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays - Shifts are 7.5 hours in length - Days of rest shall be consecutive. Schedule may...

  • Shelter Resource Worker

    6 days ago

    New Westminster, British Columbia, Canada Lookout Housing and Health Full time

    Apply now »Date:Jan 22, 2026Location:New Westminster, BC, CACompany:Lookout Housing and Health SocietyEmployment StatusCasualHeaderWe provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal...

  • Shelter Resource Worker

    23 hours ago

    New Westminster, Canada Lookout Housing and Health Society Full time

    **Employment Status** 5 Casual **Location** Cliff Block Temp Winter Shelter, New Westminster 6 minute walk from Columbia Skytrain Station **Days and Hours of work** - 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays - Shifts are 7.5 hours in length - Days of rest shall be consecutive. Schedule may change with...

  • Job Title Shelter Resource Worker

    3 days ago

    New Westminster, Canada Lookout Housing + Health Society Full time

    Title Shelter Resource Worker Details Date: Jan 22, 2026Location: New Westminster, BC, CACompany: Lookout Housing and Health SocietyEmployment Status: Casual Location Russell Residence, New Westminster Schedule 7 days a week, including day, afternoon/evening, and overnight shifts on weekdays, weekends, and holidays. Shifts 7.5 hours in length. Days of rest...

  • Job Title Shelter Resource Worker

    2 days ago

    New Westminster, Canada Lookout Housing + Health Society Full time

    Title Shelter Resource Worker Details Date: Jan 22, 2026Location: New Westminster, BC, CACompany: Lookout Housing and Health SocietyEmployment Status: Casual Location Russell Residence, New Westminster Schedule 7 days a week, including day, afternoon/evening, and overnight shifts on weekdays, weekends, and holidays. Shifts 7.5 hours in length. Days of rest...

  • Shelter Support Worker

    7 days ago

    New Westminster, Canada Purpose Society Full time

    Shelter Support Worker Work Site: 502 Front Street, New **Shelter Support Worker** Work Site: 502 Front Street, New Westminster V3M 1B8 **Job Type**: Casual (Weekday and Weekend availability) **Salary**: $27.00/hour Shifts: 5:00 pm - 12:00 am 11:30 pm - 6:30 am 6:00 am - 1:00 pm **Who We Are** Purpose Society is a community-based multi-service...

  • Shelter Support Worker

    2 weeks ago

    New Westminster, Canada The Lower Mainland Purpose Society Full time

    **Lower Mainland Purpose Society for Youth and Families (Purpose Society)** **Position**:Shelter Support Worker **Work Site**: 502 Front Street, New Westminster **Salary**: $27.00 / hour **Job Type: Part-time Permanent (Weekends)** **Hours**: 14 hours per week, 5:00pm - 12:00am or 6:00am - 1:00pm Reports to: Shelter Coordinator and Purpose Executive...

  • Shelter Support Worker

    7 days ago

    New Westminster, Canada Purpose Society Full time

    Shelter Support Worker Work Site: 502 Front Street, New **Shelter Support Worker** Work Site: 502 Front Street, New Westminster V3M 1B8 **Job Type**: Permanent Part-Time **Salary**: $27.00/hour Hours: 14 Hours (Weekends) Shifts: 5:00 pm - 12:00 am 11:30 pm - 6:30 am 6:00 am - 1:00 pm **Who We Are** Purpose Society is a community-based multi-service...

  • Shelter Resource Specialist – 24/7 Care

    3 days ago

    New Westminster, Canada Lookout Housing + Health Society Full time

    A local community service organization is seeking a Shelter Resource Worker to provide essential support and supervision in a 24/7 emergency shelter for homeless adults. The role involves conducting intakes, connecting guests with vital services, and ensuring a safe environment. Candidates should have a relevant certificate or Grade 12 education alongside...

  • Shelter Resource Specialist – 24/7 Care

    2 days ago

    New Westminster, Canada Lookout Housing + Health Society Full time

    A local community service organization is seeking a Shelter Resource Worker to provide essential support and supervision in a 24/7 emergency shelter for homeless adults. The role involves conducting intakes, connecting guests with vital services, and ensuring a safe environment. Candidates should have a relevant certificate or Grade 12 education alongside...