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Guest Experience Concierge

2 weeks ago

Calgary, Canada Mercedes-Benz Country Hills Full time

**Be the Warm Welcome to a World-Class Brand**

**Guest Experience Concierge**
**Mercedes-Benz Country Hills** | $25-$30/hr

At Mercedes-Benz Country Hills, we believe every guest deserves more than a greeting — they deserve an experience. As our Guest Experience Concierge, you’ll be the friendly, professional presence that welcomes visitors, handles calls, and keeps the front of our dealership running smoothly. You’ll also play a key role in supporting the sales team with client communications, inventory management, and administrative tasks.

**What you’ll do**
- Greet guests, offer refreshments, and direct them to the right team member
- Manage incoming calls, walk-in clients, and overflow from service
- Assist the sales team with lead tracking, vehicle files, and showroom materials
- Coordinate dealer trades, events, and boardroom bookings
- Keep our coffee station stocked and front-end spaces welcoming
- Handle courier services, supply orders, and other day-to-day admin duties

**Who you are**
- Warm, approachable, and confident in conversation
- Organized, adaptable, and able to manage multiple priorities
- Professional in both appearance and communication
- Comfortable learning new systems
- Holder of a valid Alberta Driver’s License

**What we offer**
- $25-$30/hr plus RRSP match, health and dental benefits, and employee discounts
- Disability and life insurance
- Career growth opportunities — we promote from within
- Fun team and family events throughout the year

**Schedule**
Full-time, Monday to Saturday (with one day off). Opportunities to work special events and be part of a supportive, high-energy team.

If you’re ready to bring warmth, organization, and energy to a role where no two days are the same, we’d love to meet you.