Community Support Worker

Community Support Worker (CSW)

**WORKANDENVIRONMENT**

I Have A Chance Support Services Ltd. (IHAC) provides services to individuals who require support in various aspects of their lives. We are dedicated to help individuals achieve the quality of life they desire by creating a warm positive environment where they can learn, grow and enjoy experiences of what life has to offer. IHAC strives to support and encourage individuals en route to independence by introducing them to tools and services while in our care.

IHAC offers assistance to people facing a variety of challenges including people with disabilities, mental illness, brain injury, physical disabilities, and medical and forensic concerns. Our clients may also have duel diagnoses, emotional challenges, an addictions, suicidal ideations, self-injurious behaviors and other complex challenges. Our clients are culturally diverse with many experiences and backgrounds.

**TASKS**

CSW’s are individuals that support and assist clients who are under the care of IHAC.

Ensure safety of clients, staff and the community by intervening and managing challenging behaviours

Provide support services to implement all activities as outlined by the Support Home Supervisor or Team Lead

Provide support services to individuals with respect to maintaining a household, personal health, developing relationships, managing finances, active community inclusion, designated programs, and pursuit of goals identified in the Individualized Care Plan.

Before start of shift, read all communication notes, memos, and relevant documentation (e.g. incident reports) since last shift worked.

Complete all logs and designated documentation prior to leaving shift.

Ensure house and work area is clean for start of next shift and before going out for activities and adhere to the daily responsibilities as outlined for each employee

Maintain ongoing communication with other team members and maintain positive interactions with team members.

Administer medications as directed by medical professionals

Deal with concerns and conflict resolution among team members and clients in an appropriate, professional, and constructive manner.

Complete regular fire drill, smoke detector, and safety checks of the premises and report findings to Residence Supervisor.

Maintain a working knowledge of each individual and a professional relationship based on respect and dignity.

Maintain a working knowledge of all policies and procedures of the agency.

Maintain your certification as designated. This includes your responsibility to complete any trainings IHAC requires for your employment.

Continued growth and learning in effort to provide the best possible support.

Address concerns of individuals and staff to Support Home Supervisor or Team Lead.

Report situations of suspected abuse immediately to designated personnel for investigation.

Records for individuals, finances, household, etc. must be promptly and accurately logged.

Document all concerns and incidents promptly and accurately.

Matters concerning individuals will be discussed with the individuals, Client Care Manager, and Support Home Supervisor. If questions arise, notify the Support Home Supervisor to answer any questions.

Know the emergency evacuation plan of the Support Home and protocol for dealing with emergencies.

Attend regular monthly staff meetings.

All other duties as required.

**Reports directly to the Supervisor and Client Care Manager.**

**Must be able to work shift work and be flexible to work evenings, weekends, overnights, 12-24-48 hour shifts.**

**IHAC may require you to be on-call or work overtime hours (must be pre-approved)**

**EDUCATION/ QUALIFICATIONS**

All Community Support Workers must possess, as a minimum:
possess a Post Secondary education in a field working with people.

Acceptable Criminal Record Check and Intervention Record Check.

**EXPERIENCE**

The Community Support Worker must possess, as a minimum:
Demonstrated working with diverse populations

Demonstrated ability to work effectively in a collaborative, team-orientated work environment

**WHAT IHAC OFFERS**:
Competitive wages.

Access to generous in-house training opportunities to enhance your skills and professional development

Team building

Health Benefits

Paid Time Off

A FUN AND ENGAGING WORKPLACE

**Job Types**: Full-time, Permanent

CSW Salary: $17.00 per hour

**Shift Options Currently Available**:
**8:00 AM - 8:00 AM 2 on 2 off**

**8:00 AM - 8:00 PM 2 on 2 off**

**9:00 PM - 9:00 AM - 2 on 2 off. Awake shift**

I Have a Chance Support Services Ltd. is an equal opportunity employer and values diverse perspectives, skills, and experiences within our workforce. All employment is decided on the basis of qualifications, merit, and business need.

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Casual dress
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking

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