Clinical Assistant, Genetics Program

Compensation Pay Range:
$24.07-$29.56

**Job Description**:
The Clinical Assistant is responsible for a variety of activities, _all under the supervision of a clinical provider_ (Clinical Geneticist and/or Genetic Counsellor) and as per existing standard work, which is designed to enhance clinic flow and efficiency.

**MAIN RESPONSIBILITIES**:
(This is not an exhaustive list):

- Create new patient profiles in EPIC.
- Register patients in Cadence (Epic Hyperspace) in accordance with registration standards.
- Schedule/re-schedule new and follow up patients from work queues according to priority and wait times.
- Prepare and complete pre-visit information including collection and organization of relevant medical records and lab reports, drawing pedigrees, data entry into relevant programs, organizing test requisition forms and drafting visit notes.
- Assist during patient visit to scribe notes, provide French translation if bilingual.
- Review available genetic testing options with awareness of test cost, detection rate, health insurance coverage considerations, etc.
- Print lab specific requisitions/forms.
- Coordinate requisitions as required by the clinical provider, ensuring all information is complete and accurate.
- Provide instructions, directions and information to patients and families (e.g. about sample collection, Clinic contact information, expected turnaround times).
- Consent patients and families to research studies.
- Submit completed out of province (OOP) approval requests, Ontario Breast Screening Program forms, test requisitions and research enrollment forms for processing by the appropriate parties.
- Schedule indicated procedures (e.g. amniocentesis and chorionic villus sampling).
- Track tests, OOP approval requests and procedures ordered, and contact laboratories when results are overdue.
- Contact patients to provide reminders if testing has not been initiated by the patient.
- Communicate low risk/normal results.
- Draft any necessary follow-up documentation.
- Perform administrative work (file, photocopy, mail, fax, etc.).
- Conduct literature searches.
- Attend team meetings to provide updates regarding clinic workflows.
- Monitor Epic work queues associated with primary area of work to ensure quality and advise clinical team of wait times.
- Respond to patient and laboratory inquiries in consultation with clinical provider.
- Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
- Work requires occasional periods of light physical activity and/or limited accurate coordination of fine or course movement. The speed of required manual tasks is such that average dexterity is required.
- Perform other related duties as required.

QUALIFICATIONS
- Criminal Record Check (Essential)
- Bachelor’s Degree in Science or a health-related field, preferably in Genetics, Biology or experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic/experience required (Essential)
- Bilingualism (English/French) (preferred)
- Previous experience in a clinical setting (preferred)
- Demonstrated knowledge of genetics principles and theory (preferred)
- Demonstrated outstanding organizational skills, time management, attention to detail, ability to manage competing priorities, critical thinking (preferred)
- Demonstrated excellent written and verbal communication skills (preferred)
- Demonstrated ability to work independently and in a dynamic and fast-paced team environment (preferred)
- Demonstrated computer and word processing skills (preferred)
- Demonstrated Basic office and clerical skills (preferred)
- Demonstrated accuracy and attention to detail (preferred)
- Demonstrated flexible approach to work demands (preferred)
- Demonstrated initiative and ability to adjust priorities (preferred)
- Demonstrated working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety. (preferred)
- Please note you will be represented by the Laborers International Union of North America (LiUNA).

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at
- All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment,