Screening Officer

Reporting to the Senior Screening Officer, this position will act as the first point of contact at the City of Winnipeg for citizens wanting to contest a by-law penalty notice and will provide screening of all matters under the Municipal By-law Enforcement Act (MBEA). The role of a Screening Officer is to ensure compliance with the requirements of the MBEA and all applicable City of Winnipeg By-laws, maintain a high-level of knowledge of all offences designated under the MBEA to educate the public and conduct hearings in a controlled, professional manner.

**As the **_Screening Officer_** you will**:

- Conduct review of by-law penalty notices in order to meet the administrative needs of the Municipal By-law Enforcement Act (MBEA) and MBEA Enabling By-law.
- Maintain compliance with legislative requirements by ensuring that required administrative processes under the Municipal By-law Enforcement Act are followed.
- Provide information regarding offences under various City of Winnipeg by-laws to ensure members of the public are educated and able to maintain compliance with by-law requirements.
- Determine compliance agreements with the general public in accordance with City by-laws.

**Your education and qualifications include**:

- Bachelor’s Degree in Business or Public Administration, Criminal Justice, Political Science, Law, or an equivalent combination of education, training and experience.
- Minimum of one (1) year of experience in a related field (litigator, justice/staff justice of the peace, adjudicator, screening officer, or arbitrator).
- Experience researching and analyzing technical or complex information and reducing it, in writing, to plain language.
- Experience working with confidential information.
- Law or by-law enforcement experience is preferred.
- Ability to problem solve, exercise sound judgment and discretion to make effective decision.
- Knowledge of provincial acts and regulations, municipal by-laws and court administrative and judicial functions.
- Strong interpersonal skills with the ability to establish and maintain effective working relationships with a variety of stakeholders and foster a team environment.
- Excellent organizational skills with the ability to work under pressure to meet workload demands and deadlines while maintaining accuracy and attention to detail in a fast-paced environment.
- Ability to perform under pressure in a high stress or emotionally challenging environment.
- Excellent customer service skills including the ability to effectively deal with people in a professional and diplomatic manner while maintaining composure and decorum during the hearing process.
- Effective verbal communication skills including the ability to explain complex information and de-escalate emotionally charged situations.
- Strong written communication skills with the ability to reduce legal jargon to plain language when communicating with the public.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Prior to commencement of employment, the successful applicant will be required to provide proof of COVID-19 vaccination by providing a Government of Manitoba issued QR code and photo identification.
- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- The successful applicant must maintain a membership in good standing with Canadian Council of Administrative Tribunals (CCAT) - within 3 months.