Key Account Manager, Specialty Sales

1 week ago

Brampton, Canada Sun Pharma Canada Inc. Full time

**Title**:Key Account Manager, Specialty Sales**:

- Date: Apr 30, 2025
- Location: Sun Pharma Canada Inc.
- Company: Sun Pharma Canada Inc.

**Job purpose**

The role of the Key Account Manager is to maximize the sales and profit potential of the specialty portfolio in a defined territory. This will be achieved through the coordination of internal and external stakeholders to ensure Taro/Sun specialty products are top of mind with key decision makers and patients across the patient journey and buying process.

**Duties and responsibilities**
- Achieves / exceeds annual net sales targets in a defined territory of British Columbia to Manitoba
- Maximize current portfolio sales and profitability
- Develop and implement cross functional business plans for the territory
- Conduct regular business reviews analyzing product performance against key metrics while providing key recommendations for accelerating growth
- Position Taro/Sun as a key competitor in the specialty space
- Identify key opportunities and potential partnerships to grow the specialty portfolio
- Establish and maintain business relationships with key stakeholders, including drug access navigators, professional and patient associations, nurses, patient support program coordinators, hospitals and specialty pharmacy
- Develop key advocates and KOLs for peer to peer selling opportunities
- Assist with removing barriers to access by working collaboratively with cross functional colleagues where appropriate
- Profile customers and segment migration in CRM
- Accurate and timely reporting of customer and business records through CRM system using agreed upon performance metrics
- Demonstrated ability to manage accounts in both a virtual setting while maintaining engagement through in person and digital channels
- Work with Business Development and Marketing to identify potential pipeline opportunities
- Identify best practices and value-added opportunities; build/enhance selling processes and procedures
- Organize local and regional educational opportunities including OLAs, symposia and conferences
- Manage territory expenses appropriately and within budget

**Additional responsibility (Only applicable to customer facing roles)**

Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day

**Qualifications**
- College/University degree
- 5 years of Key Account experience
- Specialty experience a significant asset
- 5 years + Hospital pharmacy sales experience
- Product focus on specialty therapeutic areas that include orals, biologics, and injectables; biosimilars an asset
- Oncology experience preferred
- Knowledge of regulatory, health authority, provincial cancer agency guidelines and policies in a given province
- Ability to identify customer needs, competition within highly regulated environment
- Solving customer service issues and territory challenges with a positive solution -based approach
- Creativity in differentiating Taro/Sun from competitors
- Manage account profitability

**Working conditions**
- Generally good working conditions
- Travel as required

**Physical requirements**

Field based

**Direct reports**

NA

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