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Houseperson - Full Time & Part Time

2 weeks ago

Toronto, Canada Toronto Marriott City Centre Full time

HOUSEPERSON- FULL TIME & PART TIME

**Who We Are**:
Join us on an exciting career journey at the Toronto Marriott City Centre Hotel, the world's only hotel situated within the iconic Rogers Centre, a major league sports and entertainment venue. As part of our team, contribute your talents to a workplace that values excellence, integrity, and enriching experiences. Our CAA/AAA Four Diamond hotel, located in the heart of the entertainment district, offers 344 recently renovated rooms, including field-view options, and features the Sportsnet Grill and Lounge with breathtaking panoramic views of the stadium. Elevate the hospitality industry in this unparalleled setting, steps away from the Metro Toronto Convention Centre, CN Tower, Scotiabank Arena, and the financial district.

Marriott Hotels of Canada is proud to have been recognized on Forbes list of Canada's Best Employers for several years running including in 2022.

**What we'll offer you**:
At the Toronto Marriott City Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.
- Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more.
- Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.
- A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.
- World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

**What you'll do**:
The goal of the Houseperson is to offer a warm welcome to all guests. He/she responds promptly and professionally to both guest requests and the needs of fellow associates. When opportunity allows, the Houseperson anticipates the needs of our guests and associates and provides items or services before anyone even asks With many physical demands, this is not a position for the faint of heart - but it might save you the cost of a gym membership

**The responsibilities of this position include**:

- Thoroughly cleans assigned Hotel areas and guestroom corridors following all guidelines and procedures to ensure Marriott standards are met
- Actively listen and respond warmly to guest questions, concerns, and requests using LEARN to resolve issues, delight, and build trust.
- Washes, cleans, and replaces equipment and furnishings as necessary
- Participates in all housekeeping inventories and all special cleaning programs which may include, but not limited to, mattress turning, carpet and/or upholstery cleaning
- Delivers housekeeping and guest requested items to specified areas
- Operates various mechanized cleaning equipment, such as vacuums, polishers and buffers which are used and cared for in a professional manner
- Disposes all trash
- Reports maintenance deficiencies in guestrooms and surrounding areas promptly
- Stocks all linen closets according to pre-determined par levels on a daily basis
- Follows all company and job-specific safety policies, and reports any accident and/or hazard immediately
- Handle all chemicals according to the Safety Data Sheets provided (WHMIS, WHMIS 2015).
- Work in compliance with the Occupational Health and Safety Act regulations and the Company’s Health and Safety policies and procedures including COVID protocols and the Clean Matters Training
- Undertakes special projects and other duties as assigned

**What you'll offer us**:
We are looking for a dynamic, energetic individual who thrives in a fast-paced environment and fosters a culture of respect and positivity.
- Previous housekeeping experience in a hotel or similar environment a definite asset.
- Previous customer service experience a definite asset.
- WHMIS training an asset.
- Able to work a flexible schedule (weekdays, evening, weekends and holidays).
- Possess a strong ability for attention to detail.
- Organized, efficient, learns quickly and safety-minded.
- High quality standards for production and service.
- Able to work productively with little supervision.
- Able to stand and walk throughout shift.
- Able to bend, stoop, and reach to perform routine job tasks.
- Able to lift up to 50lbs. over moderate distances.
- Able to push/pull objects weighing up to 250lbs. using appropriate carts.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $19.92-$24.90 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Please state whether you are looking for a Part Time or Full Time position

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person