Patient Flow Navigator

As a corporate resource, the Patient Flow Navigator will be responsible to promote optimal patient, clinical and operational outcomes by assessing and facilitating the effective quality of care, utilization of resources and length of stay at Georgian Bay General Hospital. As well, the Patient Flow Navigator will identify and initiate discharge plans for patients and collaborate with interprofessional teams to support the Home First philosophy and practices.

This individual identifies and addresses care processes and /or other issues impeding the flow of patient care from admission to discharge destination and ensures the provision of safe, quality care and safe transitions for patients at GBGH. These individuals act as a resource and role model for all clinical staff and works collaboratively with the care teams to provide leadership congruent with the vision, mission, values and strategic objectives of the hospital.

Job Requirements:
**Responsibilities**:

- In collaboration with the health care team, conduct patient navigation activities to meet or exceed Georgian Bay General Hospital target ED Wait Times, facilitate and coordinate consultations, treatments, tests, procedures and address any delays or interruptions.
- Review all potential ALC patients and in conjunction with CCAC and the interdisciplinary team identifies strategies to avoid ALC designation.
- Coordinate navigation activities and information handover with the team to ensure optimal hospital wide patient flow minimizing admission, discharge and transfer peaks and pressures and departmental functional processes.
- Facilitate interdepartmental, inter-hospital and interprofessional communication amongst the team and with patients and families.
- Support documentation, monitoring and communication.
- Participate actively in continuous quality improvement initiatives.
- Registered Nurse with Current Certificate of Competence required: Bachelor’s Degree or Health Care degree an asset
- Five (5) years current acute care nursing experience, assessment skills and demonstrated clinical proficiency in all aspects of nursing required.
- Proven success in coordination of patient plan of care and related activities in the presence of conflicting information and proven priorities; demonstrated ability in conflict management and resolution, required.
- Discharge planning experience required.
- Quality improvement experience preferred; Knowledge and able to utilize outcome measures
- Demonstrated ability to set priorities and effectively resolve challenging situations that involve multiple stakeholders, patients and families.
- Excellent interpersonal and leadership skills required, with a high level of verbal and written communication skills
- Effective mediation/negotiation skills combined with the ability to work in collaboration with all members of the health care team both internally and externally across the continuum of care
- Ability to be self-directed and thrive in a dynamic environment
- Outstanding work performance and attendance record is required

**Assets**:

- Bilingual - English and French
- Computer literacy including Microsoft Office

**HEALTH, SAFETY & WELLNESS**
Your wellness is a top priority to us at GBGH. We offer Interest Free Wellness Loans, Wellness Breaks on your unit and support from Joint Health and Safety Committee and the Wellness Committee.

**COMPENSATION**
When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.
- Hourly rate of pay $40.10 - $57.47, vacation accrual starts at three (3) weeks per year
- Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans.
- Education Fund Opportunities, Career Development and Education Sessions.
- Access to Employee & Family Assistance Program.

**HOURS OF WORK**
Full Time. Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements and as per the ONA collective agreement.

**HOW TO APPLY**

**THE HOSPITAL**

**Job Snapshot**:
**Employee Type**: Full-time

**Location**: Midland, Ontario (Onsite)

**Job Type**: Health Care

**Experience**: Not Specified

**Date Posted**: 02/20/2025

**Job ID**: 2889/2160/9915