Project Manager, Operations

1 week ago

Unionville, Canada RubiconPath Full time

**About us**

Our Client is one of North America’s most experienced submetering providers, who brought turnkey solutions to our clients for over 15 years. They help customers effectively manage their utility consumption as we supply, install, and remotely read electricity, water and thermal submeters. Across all building types, retrofit or new construction, they have the knowledge, equipment, and staff to deliver a comprehensive solution from design to implementation to billing. They are focused on maintaining strong customer relationships and value team collaboration to achieve the goals.

**Position Summary**
- Pro-active communication and issue identification to help the business stay ahead of potential issues to develop sufficient mitigation plans to minimize impact to business and Metergy clients and customers
- Continuous improvement to help the business operations evolve with changing market conditions and business growth plans.

**Responsibilities**
- Review ticket requests, prepare work instructions for contractors/technicians/project coordinators, execute resolution, and update documentation.
- Troubleshoot meter deficiencies locally & remotely.
- Provide technical analysis of drawings and or electrical/mechanical systems to help support various contractors and internal staff on the work to be performed.
- Must demonstrate excellent customer service, time management, and problem-solving skills as related to the support and resolution of Operations’ projects.
- Any other tasks in support of Operations’ projects as necessary.

**Requirements**:

- Technical degree or diploma from a recognized university/college.
- 4-5+ years of related experience in the maintenance and/or metering field.
- Familiarity with electrical, water, gas and thermal metering/systems concepts will be an asset.
- Have a strong background in troubleshooting and problem solving.
- Possess strong communication skills and professional attitude that will positively affect customer relationships.

**Additional Information**
- Have a great attitude and be a team player.
- Must be able to travel to properties within GTA
- Position will be a split of in-office and in-field work.
- Must possess a valid Ontario driver’s license.

**Job Types**: Full-time, Permanent

**Salary**: From $80,000.00 per year

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: Hybrid remote in Unionville, ON L6G 1B3

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