Information Business Systems Analyst

By joining the StarFish team, you will make a difference in the lives of millions worldwide. We are a product development and low-volume contract manufacturing consultancy focused on medical devices and laboratory test equipment. Many of the devices we consult on and manufacture are complex electromechanical systems, requiring our engineers and designers to work closely together to develop these systems. Working at StarFish Medical ensures you will be part of an award-winning, multi-disciplinary development team that delivers elegant solutions, exceptional customer service, and final products that enable our customers' commercial success.

If you are looking for a workplace where you can be heard, make a difference, and be recognized as a difference maker, then StarFish Medical is the place for you. Suppose you could picture yourself supporting very talented and brilliant people in a fast-paced work environment to create ground-breaking medical devices for our numerous clients. In that case, this exciting opportunity for an _ERP Business Systems Analyst _with the IS/IT team may be the perfect opportunity.

**Salary & Benefits**

The annual base salary for this role is listed below.

**Locations**

Toronto, Ontario or Victoria, BC Offices.

**Base salary range is between**

$83,957.5 - $142,882 CAD. Annual variable compensation tied to goal completion targets 3 - 7.5% of the base salary. Employees are also eligible to earn profit sharing.

**Benefits of working at StarFish Medical**

An exciting career working with a genuinely talented and ambitious team, combined with:

- The opportunity to work on ground-breaking technology.
- Award-winning culture with deep-rooted Guiding Principles.
- Profit-sharing program.
- Excellent company-paid benefits package.
- Paid vacation and sick leave.
- Monthly All-hands meetings.
- Active social committee.
- 50% BC Transit / TTC cost-sharing in Toronto.
- Both locations offer shower facilities for midday runs or biking to work; Victoria offers Galloping Goose access close by, while Toronto offers a Bike Share station within a 5-minute walk to the Office.
- Both locations offer free parking on-site or around the premises.

**What You'll Be Doing**
- Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge.
- Manage the business impact of systems changes, including leading the development and presentation of user implementation training and educational materials and leading client meetings to resolve problems related to process changes and linkages.
- Work directly with clients to understand the individual needs of the business.
- Use a variety of data analysis and organization tools to discover the most impactful insights.
- Create and present reports to executive team members and shareholders to support recommendations.
- Organize, prepare, and facilitate workshops to gather requirements, lead stakeholder analysis, estimate requirements, define business analysis approach, and lead requirements activities related to ERP and MES integration.
- Analyze information gathered, reconcile conflicts, and decompose high-level information into use cases, user stories, process maps, test cases and technical specifications.
- Serve as a liaison between multiple stakeholders to support system design reviews, communicate findings, facilitate decision making and sign-off with business stakeholders.
- Coordinate business requirements with IT responsibilities, including acting as a primary contact or go-between for the IT department and the business units.
- Maintain documentation of organizational processes, standard operating procedures, system design, manuals, and other related artifacts.
- Conduct quality assurance checks and post-implementation reviews.
- Lead and document fit-gap analysis on various systems, leading to successful procurement of solutions that fulfil business requirements.

**What You Bring To The Team**

The StarFish team is talented, innovative, and passionate about developing cutting-edge medical devices for our clients to improve people's lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we constantly have breakthroughs on the most complex devices.

You are suited to our approach and possess these attributes:

- Post-secondary education in Computer Science, Information Systems, or equivalent field of study is required.
- Must have considerable knowledge of ERP (knowledge SYSPRO 8 is a huge plus), MES (Manufacturing Execution System) customization and integration approaches.
- Strong analytical and problem-solving skills, with attention to detail.
- 5+ years of analyst work experience, including 5 years of experience identifying and defining business needs, including modelling and documenting technical solutions.
- Working experience must be in Manufacturing and Finance Processes.
- Experience working on a business p