Pic Regional Director, Central Canada

Requisition ID: 191518

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose of Job**

The Regional Director, Private Investment Counsel (PIC) is responsible for the development and achievement of the region’s overall investment portfolio growth, sustainable revenue generation strategies, market strategies, profit planning, and the achievement of sales goals through the profitable delivery of superior client service and high-quality solutions for our business clients. This work is done in accordance with client expectations and in compliance with the bank and business line’s policies and procedures.

This role will have management responsibility, thereby covering all distribution markets in Ontario (except the Greater Toronto Area (GTA), Ottawa and Kingston. This position will be physically located in one or more Scotia Wealth Management offices within the Ontario Region with a national scope on driving business initiatives and programs.

The Regional Director will be responsible for leading and coaching their team to ensure they have the skills and knowledge to provide the full range of PIC services and solutions. The incumbent will also be expected to maintain and nurture a close, collaborative working relationship with other Scotia Wealth Management and Scotiabank business heads in the region, with a focus on providing a holistic Wealth Management offering to clients, deepening and broadening Scotiabank client relationships.

The Regional Director plays a key role in the bank and business line’s mandate to manage risk and to comply with regulatory requirements. The successful incumbent is expected to create an environment in which their team pursues effective and efficient operations in their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.

**Major Accountabilities**:
**1. Develop and executes strategic business plans by**:

- Negotiating and executing the region’s overall investment portfolio growth and sustainable revenue generation strategies, market strategies, profit plans and sales goals;
- Leading the execution of the PIC Value Proposition across the assigned region;
- Providing direction and support to direct reports for resolution of complex client issues in a timely manner;
- Developing a visible community profile for Scotia Wealth Management and PIC and maintaining relationships with the region’s top clients, to reinforce the value the Bank places on their business;
- Developing and maintaining an external network of Centers of Influence (COI) for external business referrals and development opportunities;
- Serving as the primary leadership contact for the region, establishing close working relationships with other Scotia Wealth Management business lines, including Wealth Management Client solutions and other business partners across Scotiabank in order to create business line awareness and generate internal referrals;
- Representing Scotiabank at various industry and regulatory functions in the region.

**2. Lead the sales/service management strategy by**:

- Leading, coaching and motivating the team to exceed profit plan and sales objectives and recognizing/rewarding sales/service excellence;
- Providing effective and timely training and performance management;
- Providing leadership support to relationship managers in acquiring new Scotiabank relationships;
- Developing a broad knowledge base to ensure all client facing team members have skills necessary to promote the full suite of Wealth products and services;
- Championing and facilitating the sharing of best practices to enhance client and relationship managers experiences (e.g. strategy & business development campaigns);
- Managing the overall quality and timeliness of client service in compliance with corporate policies and procedures, the operation document(s), legislation, and court precedent.

**3. Lead the risk management strategy for the region by**:

- Managing escalated clients complaints, claims, legal actions and regulatory reviews, examinations to ensure timely resolution and implementation of effective corrective actions;
- Supporting Managing Director and overall PIC business with proactive and timely feedback on business risk, solutions and industry best practices;
- Ensuring the region complies with all regulatory and compliance requirements including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FATCA, QI, Know Your Customer, CASL;
- Providing direction and support for unit audits and ensuring timely responses to any audit findings and sustainment of corrective activities;
- Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to the PIC Managing Director.

**4. Oversee compliance management for the region by**:

- Maintaining oversight of