310t Shop Supervisor

**Job Title**:310 T/ Shop Supervisor
**Reports To**: Owner
**Location**:St Marys, ON

We are a heavy truck repair and fabrication facility and are seeking a Shop Supervisor.
Reporting to the Owner, the position is responsible for supervising the shop
mechanics/apprentices including training, inspecting work, managing tools and special
equipment and ensuring maintenance and repairs meet our client’s high standards. The
incumbent will maintain a positive work environment by providing all employees with fair
and equitable supervision and encouraging professional and personal growth. Safety
and positive customer relations are the cornerstones of this position.

**Key Relationships**:

- Internally: All Employees.
- Externally: Customers, Contractors/Sub-Contractors, Suppliers, MTO Officials.

**Qualifications**:
**Education**:

- Essential: Completion of high school or vocational equivalent.
- Desirable:

- Current/updated courses on automotive technology, equipment and techniques.
- Certified Truck/Coach Auto Mechanics license and satisfactory completion and ongoing updates of automotive technology programs.
- Ozone Depletion license.

**Knowledge**:
**Essential**:

- Prior supervisory experience and 5+ years work experience in the mechanical repair and maintenance of all company related equipment.
- Working knowledge of Microsoft Word and Excel etc.
- Knowledge of safety rules and precautions related to the use of tools, vehicles, equipment and shop environment.
- Knowledge of methods, tools, materials, equipment and procedures used in the diagnosis, overhaul, repair and adjustment of components and systems for vehicles and equipment.

**Core Company Skills and Abilities**:

- Proven management and coaching skills. A track record of developing people and teams.
- Good interpersonal and communication (verbal and written English) skills including exceptional active listening skills.
- Ability to be flexible and adaptable to adjust to changing duties and deadlines.
- Ability to work independently as well as cohesively with employees and managers as part of a team.
- Demonstrated initiative to assist in other areas when requested or required.
- Ability to maintain confidential information in a mature and professional manner.

**Job-Related Skills and Abilities**:

- Excellent supervisory and priority-setting skills.
- Excellent planning and work assignment skills.
- Ability to assimilate information quickly and accurately to make effective day-to
- day operational decisions.
- Ability to exercise independent judgment to diagnose and determine cause of mechanical problems.

**Special Qualifications**:

- Must have a “G OR GREATER” Class driver’s license not a probationary license.
- Must have technical knowledge/ previous repair experience.

**Major Duties and Responsibilities**:

- Co-ordinate maintenance and repairs between Service Department and customers.
- Oversee and schedule the production and work of all maintenance personnel in repairing and servicing of all vehicles and equipment.
- Evaluate the work of personnel to ensure safety, efficient management of work processes and services, and provide performance feedback.
- Maintain a clean safe work environment.
- Provide technical direction and coordinate training initiatives.
- Facilitate shop meetings including 5-minute daily stand-up, biweekly 1x1 with each team member and a monthly staff meeting.
- Record and monitor inventory of tools, and fuels lubricants, etc, ensure the efficient use of and coordinates orders.
- Ensure 100% compliance with inventory control system.
- Monitor accuracy and quality of mechanical work and record keeping on all servicing, repairs, inventory and tool maintenance.
- Perform clerical and administrative functions involved in records keeping and invoicing.
- Supervise department budgeting and quarterly reporting.
- Negotiate with suppliers for contract rates as requested.
- Consult with/address professional operators/ customers to get detailed information on repairs, concerns or equipment failures/condition.
- Perform and/or assign roadside service/towing as required.
- Maintain regular communications with Ministry of Transportation Inspectors and MTO standards and mechanical knowledge.
- Maintain membership in associated organizations.