Program Coordinator Mui

**Date Posted**:12/20/2024
**Req ID**: 41185
**Faculty/Division**: UofT Mississauga
**Department**: UTM: Inst. for Management & Innovation
**Campus**: University of Toronto Mississauga (UTM)
**Position Number**: 00044354

**Description**:
**About us**:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning anddiscovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those whowant to learn more about us and to be part of what we do.

**Your opportunity**:
The Institute for Management & Innovation (IMI) is the centre for professional management education at U of T Mississauga and has a strong administrative team that supports our six professional graduate programs and our undergraduate programs in management. The Master of Urban Innovation (MUI) program offered within IMI at UTM is designed to provide a new generation of practitioners with an in-depth understanding of the role that innovative, vibrant, liveable and supportive city-regions play in sustaining the quality of life and economic well-being of Canadians. This program offers a unique and specialized interdisciplinary preparation for students with a strong interest in urban issues and economic development to play a critical policy and leadership role in implementing strategies that promote innovative, equitable and sustainable cities and city-regions. We are recruiting for a Program Coordinator, who will report to the Director, Operations & Finance and work closely with the Vice Director, MUI and other IMI staff in support of program administration and recruitment strategies in attracting and advising potential applicants, students and other external contacts for the MUI Program.

**Your responsibilities will include**:

- Acting as the first point of contact for general enquiries.
- Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and stipend instructors.
- Coordinating tasks for projects and other strategic initiatives with stakeholders.
- Analyzing and making recommendations for programming enhancements.
- Liaising with contacts to facilitate and initiate outreach opportunities.
- Advising potential applicants, students, parents, and/or guidance counselors on admissions criteria and processes by probing and providing a range of options and possible consequences.
- Conducting detailed data analysis to inform recruitment strategies and plans.
- Fostering and maintaining a network of external contacts to support recruitment strategies.

**Essential Qualifications**:

- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum four years related administrative experience in a university or other educational environment, preferably in a professional or graduate program setting.
- Experience in the administration and interpretation of graduate and other academic policies and procedures preferred.
- Experience advising current and prospective students.
- Experience with administering various collective agreements preferred.
- Experience developing and implementing marketing and outreach initiatives.
- Experience in the areas of registration, record management and student admissions.
- Experience with liaising with faculty and university staff
- Experience working with ROSI/ACORN and SLATE, or equivalent student information system software.
- Strong and flexible team player with a high degree of tact, judgment, diplomacy and patience.
- Ability to multi-task, effectively manage competing deadlinesand priorities, and work under pressure at peak times.
- Excellent organizational, time management, problem solving, and professional presentation skills.
- Excellent front-line and customer service skills. Demonstrated oral and written communication and interpersonal skills.
- Experience developing and maintaining websites preferred.
- Strong computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.) and des