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Project Manager II

1 week ago


Vancouver, British Columbia, Canada UBC Full time
Staff - Non UnionJob CategoryM&P - AAPSJob ProfileAAPS Salaried - Information Systems and Technology, Level EJob TitleProject Manager IIDepartmentStudent Solution Management | Leadership | Integrated Renewal Program StudentCompensation Range$9, $15,380.75 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End DateMarch 23, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

UBC has embarked on a multi-year journey to transform its academic and administrative support processes and system environments for the entire UBC community. In November 2020, UBC successfully went live with its new HR and Finance implementation of Workday. The Integrated Renewal Program (IRP) is now focused on the journey to renew the Student information ecosystem, anchored by the implementation of Workday Student.

The Integrated Renewal Program—Student (IRP Student) vision is to transform the way UBC supports learning and research, and how UBC works, to create a cohesive, integrated, and enriched experience for students, staff, and faculty. This implementation will result in superior support for UBC students, a better user experience, a new set of tools, a new way of working, and improved reporting for informed decision-making. IRP Student will leverage the industry-leading cloud enterprise solution Workday to replace our current core Student administration systems with a new integrated, user friendly, mobile-enabled platform.

For more information on the IRP, please visit www.integrated-

The Project Manager II manages the entire project lifecycle of medium scale or complex projects including developing project plans, assembling project teams, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of projects.

The Project Manager II directs and coordinates a cross-functional team and manages inter-project dependencies and communication. The incumbent ensures that the formal project management methodologies established by UBC IT's Project Management Office (PMO), are followed. The incumbent is required to provide regular status reports to the Program Management Office and escalates issues as required.

Organizational Status
The Project Manager II works within the project team including Business Analysts, Developers, functional experts, and other project specialists, and reports into the IRP Program Management Office and takes day-to-day direction from, the Senior Project Manager, IRP Student on all aspects of project delivery, while working closely with management and staff in UBC IT, and other administrative and academic units across the University.

Work Performed

- The Project Manager II leads and manages complex projects related to information systems and business processes that involve UBC IT and the greater UBC community. Examples of such projects are: Student Information System (SIS), HR, Finance, Identity and Access Management (IAM), Learning Management (LMS), UBC e-Payment, Email, and Networks.

Core Duties:
- Initiates projects following appropriate project management methodology including gathering and defining project requirements, developing project charters, project plans, budgets and schedules, identifying staffing requirements, and forming project teams.
- Selects and follows project management methods, procedures, and quality objectives, and tracks metrics for assessing progress.
- Balances workload, provides technical and analytical guidance and work direction to project team, including scheduling, assignment of work, review of project efforts and removal of roadblocks which may inhibit project success.
- Ensures that all team members have the tools and training required to perform effectively, and provides the team with constructive feedback as it pertains to project performance.
- Assesses variances from the project plans, budgets and schedules, develops and implements changes as necessary to ensure that the project remains within specified scope and is within time, cost, and quality objectives, and keeps management aware of the situation.
- Conducts formal review with business sponsor at project completion to confirm acceptance and satisfaction.
-Identifies potential areas for improvement in current methodologies and provides guidance to other less experienced project managers.
- Develops and maintains a productive working relationship with project sponsors, vendors and key clients.
- Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
- Performs other related duties as required.

Consequence of Error/Judgement
Information Technology plays a key role in enabling the University to achieve its goal of becoming one of the world's leading universities. The Project Manager II holds significant responsibility for implementation of systems and processes. Not meeting project targets and objectives may compromise the University's ability to achieve its strategic goals and vision. Inability of systems and processes to support the University's objectives could compromise daily business and activities. This position is accountable for the financial impact of project decisions. This position must be able to foresee potential problems before they occur and take corrective action.

Supervision Received
Works with complete latitude within general policies and an administrative framework. Work is reviewed in terms of achievement of overall and long-term project objectives.

Supervision Given
Manages staff directly and indirectly through subordinates. Project direction responsibilities may include technical and end user staff from UBC IT, academic departments, customers, and other administrative units across the University community.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of eight years of related experience including at least two years of managerial experience, or the equivalent combination of education and experience. Equivalent combination of education and experience. Undergraduate degree in an IT or Business Administration preferred.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Project Management Professional designation is an asset. Demonstrated ongoing career development through active and self-motivated professional development in the field of project management. Project and/or technology management experience demonstrating progressive responsibility preferably in a University or other public sector environment or the equivalent combination of education and experience. Minimum two years in the role of project manager managing, designing, developing and implementing IT systems or processes. Experience in change management, budget development, financial management, and risk management.

Good knowledge of applications development methodologies. Knowledge of IT application development and implementation best practices, "rules of thumb", and benchmarks.

An understanding of key trends and players in the IT industry, particularly on mobile applications and digital media.

Effective leadership, consulting, facilitation, consensus building, conflict resolution, and negotiation and team-building skills. Ability to mentor and coach staff, and act as a resource. Ability to effectively facilitate groups to achieve appropriate outcome.

Ability to develop and deliver effective presentations and workshops.

Ability to develop and maintain cooperative and productive working relationships with customers and potential customers.

Ability to effectively manage multiple tasks and priorities and work in a fast-paced environment.

Experience in project management tools Microsoft Project, Smartsheet, JIRA & Confluence is an asset.

Collaboration - Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the right people within and beyond organizational boundaries, by matching individual capabilities and skills to the team's goals. Works with a wide range of teams and readily shares lessons learned and credit for team accomplishments.

Communication for Results - Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners. Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically. Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

Problem Solving - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.

Accountability - Sets enhanced objectives for self and others. Monitors performance trends and identifies opportunities to improve standards. Provides regular feedback and suggests alternative approaches necessary to ensure that organizational objectives and superior standards are achieved. Delegates responsibility and reallocates resources as needed to ensure that priorities are met for initiatives within area of responsibility.

Analytical Thinking - Determines criteria for assessing issues and opportunities. Establishes clear goals and priorities needed to assess performance. Identifies relationships and linkages between different information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Establishes clear goals and priorities. Anticipates potential problems and develops solutions needed to resolve them. Systemically analyzes relationships between apparently independent problems and issues. Reviews and cross-reviews reports. Identifies trends as well as isolated events. Translates analytical reports into management presentations, and provides guidance to resolve issues. Anticipates the possible outcome of potential solutions. Identifies areas of significant concern or opportunity. Probes and initiates research to identify critical problems.

Business Enterprise Knowledge - Develops and implements technical solutions that meet operational improvement needs. Ensures that decisions are supported by relevant stakeholders, as well as sound performance data. Effectively communicates technology changes to clients and how the changes affect their business drivers.