Senior Business Analyst

Job Type:  Permanent   Work Model:  Hybrid   Reference code:  127149 Primary Location:  Toronto, ON All Available Locations:  Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Kitchener, ON; Ottawa, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching  Be encouraged to deepen your technical skills…whatever those may be. Have many careers in one Firm. -- Are you a committed business analyst with experience in CRM implementation? Do you thrive in a fast-paced, agile environment? If so, check out this exciting opportunity What will your typical day look like? The BA is an individual contributor that provides specialized technical and functional expertise in data governance and data quality. The person in this role will be applying strategic and analytical skills to create value to the Global organization implementing technological solutions related to Data Management. The role is focused in requirements elicitation, functional configuration of solutions and execution of functional and non-functional testing. Role Responsibilities include: Hands on management of business and functional requirements elicitation activities, requirements/user stories documentation and socialization. Identification of problem areas, gaps or conflicts derived from gathered information. Functional implementation of glossaries, data dictionaries, metadata management processes, data quality policies and rules and data integration processes. Communicate with project managers, application developers, subject matter experts, end users and executives acting as liaison between business and technical areas. Prepare documentation on expected benefits, use cases, as-is and to-be process, workflows, data flows, final technical solution and end-user adoption plans/guides for area. At times leads a multifunctional team towards small projects/initiatives. Organize and facilitate user acceptance testing with business and external technical stakeholders. Support development and testing activities, clarifying requirements and ensuring alignment throughout the entire development lifecycle. Develop and conduct group and end user training. Generate test plans, test cases and execute functional and non-functional IT Quality Assurance testing as part of software development processes. Maintain and provide accurate testing status reports during testing phases. Provide input and help in the generation of technical user guides, operational documentation and support scripts About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived Enough about us, let’s talk about you In this role, you bring: A bachelor’s Degree on Information Technology or Computer Science Minimum three (3) years working experience in information technology (IT) area. Minimum five (5) years working experience in data management, ideally data governance, data quality and data integration. At least three (3) years of demonstrated and relevant experience in data products, web services, SQL and ETL testing Strong technical acumen in data management functions, specifically data governance, data quality and data integration (ETL solutions) Robust knowledge in the following Informatica IDMC components: Cloud Data Governance and Catalog (CDGC): Business Assets, Technical Assets, Hierarchy, Relationships, Dashboards Cloud Data Integration (CDI) & Cloud Data Quality (CDQ) & Cloud Data Profiling (CDP): Rules, Mappings, Mapping Tasks, Data Profiling, Occurrences Metadata Command Center (MCC): Job Monitoring, Asset Trends, Metadata Models Understanding of QA methods, testing approaches, frameworks, and methodologies Demonstrated experience with Software Development Lifecycle methodologies, including Agile and waterfall. Expert in SQL using Microsoft and Oracle relational databases Familiar with API Testing. Experience with SOAP UI is a plus Certification and experience with TOSCA for testing automation is a plus Familiarity with Azure DevOps is desirable. Analytically and detail oriented. Experience in problem-solving complex problems, working along with multifunctional teams Total Rewards The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.