Human Resources Generalist

Job DescriptionWe are seeking a motivated and collaborative HR Generalist to join our Human Resources Operations team at our St. Thomas, Ontario plant. This is a fully in office, hands-on role within a dynamic manufacturing environment where you will have the opportunity to develop broad HR expertise while contributing directly to the success of the business and our employees. Occasional travel to sites within the business unit is required.SCOPE OF ROLEReporting to the Human Resources Manager, the HR Generalist collaborates closely with plant leadership, Canadian HR team and HR COE’s to develop and drive strategic and operational human resources programs and initiatives.Responsibilities include employee relations, workforce planning, talent acquisition, performance management, compensation, employee retention, coaching and development, compliance, conflict management, administrative support, project management and ad hoc initiatives.  This role will support onboarding and offboarding, serve as the HR systems and process owner and provide day-to-day HR support to employees and leaders, in partnership with the broader Human Resources team. Occasional travel to sites within the business unit is required. KEY OBJECTIVES AND RESPONSIBILITIESEmployee Relations Partner with designated client groups within manufacturing operations and supply chainProvide day-to-day HR support and services to leaders and employees, ensuring responsive consistent, and reliable HR guidanceWalk the shop floor daily to build relationships, monitor engagement and ensure HR support is accessible to all plant staffParticipate in and/or lead employee relations investigations in partnership with the Human Resources ManagerCollaborate with leaders in delivering and tracking all counseling and disciplinary actions to ensure fairness, consistency and adherence to company policies and employment legislationSupport and participate in Company action planning initiatives to improve employee engagement and enhance retentionAct as the Program Lead for the Connecting Communities Committee, plan and execute events in partnership with committee members and local organizations to support the Company’s goal of being an active and valued community partnerBenefits Administration and Leave Management Administer employee benefits program, including enrollments, updating member/dependent information, eligibility tracking, resolving employee claim issues through escalation when requiredAct as first point of contact for leave of absences, maintaining regular follow-ups with employees, and facilitating return to work plansLiaise with insurance provider regarding employee eligibility for disability leave, ensuring timely and accurate claims submission and managementBe a key driver in streamlining benefits administration processes and advancing the shift to electronic management to improve efficiency and the employee experiencePayroll and HRIS Work closely with payroll and plant leaders to ensure smooth and accurate processing of biweekly payrollOwn and process all HRIS transactions, collaborate with key stakeholders to troubleshoot challenges and drive process improvementsUtilize reporting and HR dashboards to analyze workforce data and trends and provide insights to support proactive planning and decision-makingEnsure human resources and personnel records are maintained in compliance with company policies and legislative requirementsRecruitment and Onboarding Support high-volume hourly recruitment during peak and busy seasons, including job postings, candidate screening, interview coordination, and hiring supportCollaborate with plant leadership and talent acquisition to assess manpower needs and coordinating effective recruiting efforts for the plantSupport the delivery of new hire orientation, facilitating sessions for key roles, and ensuring all employees receive a welcoming and exceptional induction experienceOwn the company’s internship program in partnership with local universities and the operations teamSupport employee career progression by driving the plant’s internal job posting program, partner with plant leaders in assessing candidate suitability, and drive a culture of promoting from withinTraining and Development Drive the organization’s annual compliance training program, plan and facilitate group training sessions for plant staff, track and monitor completionAssist with planning and delivery of leadership development workshopsHelp strengthen workforce capability by identifying training needs, addressing skill gaps, and supporting succession planning effortsQualificationsBachelor’s degree or Post-Graduate Certificate in Human Resources ManagementCHRP certification or working toward designation is preferred1 to 3 years of experience in Human ResourcesExperience in manufacturing industry is strongly preferredPrior experience or exposure to HRIS systems and payroll procedures (Dayforce knowledge is a strong asset)Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Teams) is requiredCollaborative team player with the ability to build and maintain positive working relationshipsResults-driven, with the ability to work independently and exercise sound judgment and decision-makingThrives in dynamic, seasonal environments with the ability to step outside of comfort zones and adapt quickly to changing workforce needsNormal working hours are Monday through Friday, 8:00 a.m. to 4:30 PMThis role requires flexibility to adjust the work schedule on a biweekly basis to ensure the night shift team has access to HR support (e.g., 5:30 AM–2:00 PM every other Friday)Salary range: $55,000 - 70,000This position is an existing vacancy. Additional InformationNorth Star Windows is committed to an inclusive, equitable and accessible workplace. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.