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By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of Team Member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.People ManagementLeads by example and demonstrates the importance of treating every Team Member and Guest with respectReacts immediately to issues requiring attention during the shiftProvides ongoing, specific direction to team membersEncourages an exciting and fun work environment while motivating Team Members to meet goalsAssists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadershipResponds to guest in a friendly manner while maintaining an appropriate sense of urgencyComplies with and enforces all Tim Hortons operating standardsSupervises Team Members to ensure primary and secondary duties are completedWhy work for us?Flexible schedulingEmployee meal discountPremium Rate of PayFast paced work environmentDental PlanMedical PlanPrescription PlanCustomer service background preferred * Previous experience in Quick Service an asset * Friendly and outgoing * Flexible schedule * Experience in managing a Team is preferred
