Security Dispatcher
2 days ago
Overview Job Skills / Requirements Status: Full-TimeHours: 8 Hours - Day/ Afternoon/ Swing and Night Rotation Week 1 - Days - Monday to Friday - 0700-1500Week 2 - Nights - Sunday 2300-1100 Monday to Thursday - 2300-0700Week 3 - Swing - Sunday/ Monday/ Friday/ Saturday - 1100-2300/1500-2300/2300-0700/2300-1100Week 4 - Afternoons -Tuesday to Friday - 1500-2300/ Saturday - 1100-2300About Seneca Security At Seneca, our Security Operations Centre is the nerve center for campus safety—keeping our community connected, informed, and protected. As a Dispatcher, you’ll be part of a supportive team that thrives on real-time problem-solving, technology, and community service. Seneca provides free parking, tuition assistance, expert training, and real career advancement.Key ResponsibilitiesTeam Leadership: Supervise, coach, and mentor a team of Dispatchers and Video Surveillance AnalystsPerformance Management: Set and monitor operational targets (KPIs); provide regular feedback and support for dispatcher performanceQuality Assurance: Audit call logs, radio transmissions, and incident documentation for accuracy and service standardsIncident Support: Step in during high-demand periods or critical incidents, providing hands-on support and coordinationLiaison: Serve as the main contact for external agencies (police, fire, EMS) and internal campus partners regarding communicationsTraining & Development: Organize ongoing training, system upgrades, and process improvements for the SOC teamReporting: Prepare and submit daily, monthly, and annual performance reports; recommend operational improvementsPolicy Compliance: Ensure all dispatch and surveillance activities meet Seneca and legal standardsTechnology Management: Oversee use of security technology (CCTV, access control, incident management software) and recommend upgrades or improvementsTeam Culture: Build a positive, resilient, and high-performing SOC team through recognition, coaching, and open communicationQualifications2+ years’ experience in dispatch/security operationsSecurity License, First Aid/CPRPost-secondary education, APCO Certificate preferredLeadership experienceSuperior organizational, analytical, and people skillsWhy choose Paladin?Opportunities for training and professional development Competitive salary and benefits package. Free Uniforms Security license reimbursement Dry cleaning & hemming/tailoring allowance Additional perks Work today, get paid today—daily pay available Certification Requirements (All) Use of Force in Class Training Management of Aggressive Behaviour (MOAB)
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Security Dispatch
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Toronto, Ontario, Canada Paladin Security Group Ltd Full timeOverviewPaladin Security: Making the World a Safer and Friendlier Place because we **CARE**The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our...
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Security Dispatcher
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Toronto, Canada Paladin Security Full timeSecurity Dispatcher - Seneca Polytechnic - Full Time - Newnham CampusPosition: Security DispatchSite: Seneca Polytechnic - NewnhamCity: North York, ON Averaging Agreement: Overtime is ESA - Overtime after 44 hoursStatus: Full-TimeHours: 8 Hours - Day/ Afternoon/ Swing and Night Rotation Week 1 - Days - Monday to Friday - 0700-1500Week 2 - Nights - Sunday...
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Security Dispatcher
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Toronto, Canada Synergy Protection Group Inc. Full timeSynergy Protection Group Inc. is looking for dedicated and talented security dispatchers/schedulers to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a security dispatcher, you will play a key role in communication between employees, management and...
