Online Casino Equipment Support

1 week ago


Burnaby, Canada Evolution Americas Full time

Job DescriptionAre you ready to step into a dynamic role where adaptability, teamwork, and attention to detail are key? We are looking for someone who can handle a variety of tasks that are important for maintaining game continuity and high game integrity in our studio operations. If you are ready to be part of a collaborative team in a fast-paced setting, become our Equipment Support Full training will be provided.What you can expect to do and learn as an Equipment Support:Equipment Maintenance and Repair:Ensure equipment are in working condition by cleaning and inspecting game equipment (e.g. scanner frames, dice, domes, roulettes, money wheels, Powerballs, diamond machines etc.)Monitor equipment performance (cards, dice, shoes etc.)Fix broken equipment using tools such as drills, pliers, screwdrivers, and soldering iron.Leveling and rotating roulette wheels to ensure proper game integrity and performance.Terminate and replace roulette balls.Ensure longevity of equipment through preventive maintenance processes.Ensure equipment are available for use 24/7.Inventory Management:Ensure inventory room is organized and well-maintained by keeping good processes and up to date with inventory count.Maintain good documentation and proper processes for card inspectors to ensure life cycle of cards is respected.Using Dymo to create barcodes to ensure proper labelling of our equipment.Verify and inspect equipment received for our inventory.Use of Technology and software:Luxriot - Security camera software to monitor proper use of equipment in studioJira – Project and task management softwareBackoffice – Tracks sensitive equipment in Evolution.Slack – Professional communications and collaboration hubSpecial Projects and Assignments:Support our studio expansion plans by preparing equipment for new table openings.Step in to help with card inspection occasionally (training provided)Collaboration across departments:MCRTeam ManagersAcademyCard InspectorsFacilitiesQualificationsFlexibility with shiftsProficient in EnglishEffective task managementStrong sense of responsibilityTeam playerExcellent cooperation skillsQuick reaction and attention to detailAdditional InformationThis position is a part-time position, with possibility to be promoted to full-time.Salary: $17.85/h + monthly performance bonus (up to $400) This position is an excellent opportunity to join the fast-growing Evolution team.



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