Assistant Service Manager

7 days ago

Ayr, Canada Custom Truck One Source Full time

Custom Truck One Source “CTOS” located at 127 Earl Thompson Place, Aye, ON N0B1E0Hiring an Assistant Service Manager to mentor, train and work with the Shop Techs and Operations Manager to grow CTOS business in Ontario. CTOS facility in Ayr, Ontario is a state-of-the-art production & service center spanning over 9,500 square feet.Background in Utility, Commercial Trucks, Rental & related business experience is a plus.Monday – Friday, 7:00am – 5:00pm (OT as needed.)Competitive Base Salary, Bonus Eligible and Vehicle Allowance and Career Growth.SummaryYou understand the heavy and utility equipment business and have a drive to be an active part of solutions. You set the bar high and set an example for other leaders and colleagues on how to work collaboratively with the highest level of integrity. Act as departmental liaison on matters of production output and other matters with CTOS leadership, customers, and departments as necessary or directed. Primary ResponsibilitiesForecasts goals and objectives for the department and strives to meet them.Prepares and administers an annual operating budget for the service department.Understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc.Hires, trains, motivates, counsels, and monitors the performance of all service department employees.Directs and schedules the activities of all department employees.Conducts meetings with department employees to discuss activities and problems of mutual interest.Establishes and maintains good working relationships with customers to encourage repeat and referral business.Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances.Controls the performance of the department using such tools as daily operating control, efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts.Monitors repair order trends, such as number of repair orders completed, number of times per repair order, dollar sales per repair order, dollar sales per service advisor, etc.Ensures that customers’ service files are up-to-date and are readily available for reference.Follows up on parts department orders to ensure parts availability. Ensures that customers’ trucks and equipment are kept clean.Must have a working knowledge and understanding of safety requirements and practice them.Must refer to MSDS when using any chemicals, substances, and materials, understanding the MSDS information, and abiding by MSDS required personal protective equipment. Must require employees to wear gloves, safety glasses and other PPE for all tasks requiring their use.Conducts Custom Truck safety training for all Truck Service employees and follows all safety requirements.Computers – Knowledge and ability to utilize common software (Microsoft Word, Excel, etc.) and ability to learn industry specific software. Education & ExperienceCollege Education desired or High School diploma with related experience.Requires three years of related management experience.Experience as a heavy-duty diesel truck mechanic or related is desired.Benefits:Casual dressDental careDisability insuranceEmployee assistance programExtended health careLife insurancePaid time offVision care

  • Retail Assistant Manager

    1 week ago

    Ayr, Canada Speakeasy Cannabis Company Full time

    **Job details** **Salary** $17 to $20 **Job type** Full-time, Part-time Permanent **Benefits** Extended health care **Full Job Description** **Speakeasy Cannabis Company **is looking to add an enthusiastic **Keyholder/Supervisor** to our team at our **Ayr** store location. Speakeasy Cannabis is giving preference to individuals who are currently...

  • Service Manager

    6 days ago

    Ayr, Canada Custom Truck One Source Full time

    **Custom Truck One Source “CTOS” located at 127 Earl Thompson Place, Aye, ON N0B1E0** CTOS has a rich history spanning 30 years, we have established ourselves as a leader in the specialized utility truck and equipment industry. CTOS has more than 2500 employees, 10,000 rental units and 40 locations across the USA and**_ 4 locations in...

  • Service Manager

    1 week ago

    Ayr, Canada Custom Truck One Source Full time

    **Custom Truck One Source “CTOS” located at 127 Earl Thompson Place, Aye, ON N0B1E0** Extraordinary People, Exciting Possibilities, great Opportunities CTOS has a rich history spanning 30 years, we have established ourselves as a leader in the specialized utility truck and equipment industry. CTOS has more than 2500 employees, 10,000 rental units and...

  • Service Advisor

    2 days ago

    Ayr, Canada Primemax Energy Inc. Full time

    **Summary**: The Service Coordinator/Advisor will be responsible for equipment and personnel as well as the maintenance of all equipment. **People**: Assist management in hiring, training, and supervision of all shop personnel. Delegate and assign work as required to technicians, review and manage work orders to ensure accuracy and completion. Handle...

  • Service Writer

    1 week ago

    Ayr, Canada Brandt Full time

    **We are currently seeking a Service Writer to join our Peterbilt dealership in Ayr, ON. **This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. **Duties & Responsibilities** - Fields internal and external customer inquiries to the Service...

  • Executive Administrative Assistant

    10 hours ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    **EXECUTIVE ADMINISTRATIVE ASSISTANT** Ayr Farmers Mutual Insurance Company is seeking an Executive Administrative Assistant to join our team of insurance professionals. **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned, progressive property and casualty mutual insurer with written premiums of $40 million...

  • Assistant Brewer

    2 weeks ago

    Ayr, Canada Willibald Farm Distillery & Brewery Full time

    We are looking for a dedicated and passionate assistant brewer to join our team at our growing farm brewery. We would love to hear from you if you feel qualified for the role and want to be a part of the Willibald team. **Duties & Requirements** - Beer production; all aspects from raw material handling and processing to packaging - Assist in development of...

  • Service Writer

    2 weeks ago

    Ayr, Canada Brandt Full time

    We are currently seeking a Service Writer for our Ayr Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.   Duties & Responsibilities Fields internal and external customer inquiries to the Service Department Opens...

  • Service Writer

    6 days ago

    Ayr, Canada Brandt Full time

    Brandt is currently seeking a Service Writer for our Ayr Truck & Trailer location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities - Fields internal and external customer inquiries to the Service Department -...

  • Customer Service Representative

    2 days ago

    Ayr, Canada Liftsafe Group of Companies Full time

    **Company Description**: Liftsafe Group of Companies is a privately owned company that designs, builds, inspects and maintains lifting, material handling, and fall protection systems equipment. **Job purpose** The purpose of the Customer Service Representative is to manage various administrative and support tasks including lead logging, handling phone...