Collections Associate

1 week ago

Toronto, Canada Hyundai Capital America Full time

DescriptionWho We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Finance and Genesis Finance. Through a network of over 450 Hyundai/Kia dealerships and Genesis distributors nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers.Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various employee programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and passionately invested in HCCA's success.Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including South Korea, the United States, China, the United Kingdom, Germany, and Brazil. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: simplicity, collaboration, elements of nature and symmetry.Position Details: The Bilingual Associate, Collections is responsible for the assessment and collection of past due accounts, maximizing payments from customers while preserving a healthy and respectful relationship with them. While the role mainly requires attending inbound calls, making outbound calls, and replying to emails from customers, other collections administrative tasks are required to achieve the individual and collective collections KPIs. The Associate will work the rotating shifts between the hours of 8 am to 8 pm between Monday and Saturday. Therefore, flexibility is required. We are currently hiring for four (4) openings, with a start date scheduled for January 2026.Duties and Responsibilities:Collect on active accounts in any stage of delinquency (1-120+ DPD) maximizing payment accountCollect end-of-term billing on terminated accountsCollect on First Payment Default accounts and analyze for potential fraudCollect Missed First Payment accounts and fix the applicable procedural issueCollect on non-performing loans and negotiate best possible payment amountRecommend eligible accounts that are 45+ DPD for Notice of Default procedureAll other duties as assignedQualifications2+ years of experience as a Collections Analyst Significant previous experience in automotive collections Knowledge of effective collections techniques for late-stage delinquent accounts Education & Certification High school graduate (required), College Degree a plus Knowledge, Skills, & Abilities Knowledge of Canadian collection practices and regulations Highly effective negotiation skills Capable of managing conflict, de-escalating situations, and finding solutions suitable for both customers and the company Intermediate experience in Microsoft Excel Must be able to read, write, and speak in English and French Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Primary Location:Canada-Ontario-TorontoJob:CollectionsJob Type:RegularOvertime Status:Non-exemptSchedule:Full-timeJob Posting:Dec 30, 2025environment.

  • Collections Associate

    1 week ago

    Toronto, Canada Vault Credit Corporation Full time

    **Collections Associate** Vault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, Collections Associate to join our...

  • Collections Associate

    6 days ago

    Toronto, Ontario, Canada Hyundai Capital Full time

    2+ years of experience as a Collections AnalystSignificant previous experience in automotive collectionsKnowledge of effective collections techniques for late-stage delinquent accountsEducation & CertificationHigh school graduate (required), College Degree a plusKnowledge, Skills, & AbilitiesKnowledge of Canadian collection practices and regulationsHighly...

  • Collections Associate

    1 week ago

    Toronto, Canada Imperial PFS Canada Full time

    **You’re legendary. We’re hiring. Let’s talk!** Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide...

  • Collections Associate- Arrears

    6 days ago

    Toronto, Canada IPFS Canada Full time

    A successful Collections Associate will help to nurture profitable program entity relationships, such that Customers value our premium finance services and we achieve superior sustainable financial returns. The individual performing in this role will be responsible for providing legendary service to Brokers and insured Customers in a timely and accurate...

  • Collections Associate

    15 hours ago

    Toronto, Canada Imperial PFS Full time

    **You’re legendary. We’re hiring. Let’s talk!** Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide...

  • Collection Associate

    2 days ago

    Toronto, Canada Imperial PFS Canada Full time

    Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative...

  • Collection Associate

    1 day ago

    Toronto, Canada Imperial PFS Canada Full time

    Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative...

  • Invoicing & Collections Associate - Remote

    2 weeks ago

    Toronto, Canada Lifemark Health Group Full time

    **Work Location: Remote**In this role responsible for invoicing and collections for the revenue management cycle. Invoicing will be based on postings completed at the clinic level and will include generating, reviewing and sending invoices to funders based on a specific time frame established internally or externally by the funder. The associate will also be...

  • Bilingual Collections Associate

    2 weeks ago

    toronto, Canada Hyundai Capital Canada Full time

    *English Version Follows*Qui Nous Sommes :Hyundai Capital Canada (HCCA) est l’entreprise de financement captif du Groupe Hyundai Motor au Canada. Nous opérons sous les marques de service Hyundai Motor Finance, Kia Finance et Genesis Finance. À travers un réseau de plus de 450 concessionnaires Hyundai et Kia à travers le pays, nous offrons des solutions...

  • Bilingual Collections Associate

    1 week ago

    toronto, Canada Hyundai Capital Canada Full time

    This posting is for an active, existing vacancy. Hyundai Capital Canada is currently hiring for this role and applications are being reviewed as part of a live recruitment process.*English Version Follows*Qui Nous Sommes :Hyundai Capital Canada (HCCA) est l’entreprise de financement captif du Groupe Hyundai Motor au Canada. Nous opérons sous les marques...