Lead UX Designer

What you'll do Responsibilities Coaching & ExpertiseProduce flows, journeys, wireframes, mockups, and prototypes for alc.ca & mobile apps.Provide guidance and coaching to UX team members to build capability and support project success.Allocate and prioritize UX tasks and maintain the Agile Scrum board, ensuring alignment with sprint goals and team capacity.Monitor and track team velocity and delivery metrics to optimize workflow and improve predictability across sprints.Drive the evolution and governance of the design system by establishing and maintaining a scalable, accessible, and developer-friendly system by setting standards, defining best practices, and partnering closely with the teams to ensure seamless integration and adoption across all products.Lead and manage design critiques by sharing best practices, offering constructive feedback on design work, and acting as a resource for complex UX challenges. Promote an inclusive and collaborative environment that encourages innovation and continuous learning.UX Strategy, Research & ReportingDesign and coordinate implementation of player experience initiatives, tools, and processes.Lead user research, usability testing, and insights gathering to inform design decisions.Maintain a central repository of player insights and UX documentation for team and stakeholder access.Track and analyze UX KPIs and engagement metrics to identify trends and areas for improvement.Ensure adherence to accessibility standards (WCAG) and champion accessibility across the organization by advocating for inclusive, user-centered design principles.Cross-functional CollaborationPerform UX assessments for projects and enhancements.Communicate UX requirements-including accessibility and SEO-to stakeholders.Collaborate with product managers to align UX strategies with product roadmaps.Partner with developers and designers to ensure design fidelity and seamless implementation.Continuous Improvement & InnovationIdentify shortcomings and suggest improvements to processes, systems, and procedures.Contribute to change management initiatives and drive innovation in UX practices.Stay current with UX trends, tools, and best practices to maintain industry leadership. What you'll need Qualifications Education and Experience:5+ years of experience in UX Design, User Research, or related fields, with demonstrated ability to coach and influence others.Strong understanding of web accessibility standards and guidelines (WCAG).Prior experience in people management and team leadership.Must be 19 years of age or older to apply.Must reside in Atlantic Canada.Professional Skills:Proven ability to mentor UX talent and manage Agile workflows.Expertise in user-centered design, accessibility standards, and UX research.Excellent communication, interpersonal and collaboration skills.Analytical mindset with the ability to make data-driven decisions.Demonstrated ability to energize, empower and engage team to deliver results.Assets:Experience in Adobe Experience Manager & Figma.Degree or Diploma in UX Design, marketing, business, or associated field.AL Benefits:Extended health coverage that includes medical, dental, and vision.Basic life insurance and disability.Defined Benefit Pension Plan.Three weeks of vacation annually (pro-rated) and 13 paid statutory holidays. Plus, we have a vacation purchasing program.Wellness Support: Wellness programs focused on physical and nutritional health (and more), 3 paid personal care days and a 24/7 Employee & Family Assistance Program.Two volunteer days per year.Career advancement opportunities.Recruitment Process: Over the past few years, we have embraced meaningful changes in our workplace, including enhancements to our hiring practices. Our typical recruitment process includes two in-person interviews, an assignment and/or scenario-based questions to assess your knowledge, behavioral or cognitive assessments, and verification of relevant certifications, where applicable. All interviews are conducted in English, our primary working language, unless otherwise specified. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. Please note that the successful candidate will be required to undergo reference checks and a mandatory criminal background check. Depending on the role, financial, educational, and credential verifications may also be conducted as part of our comprehensive hiring process.Internal Employees: Internal employees interested in this opportunity must be in 'good standing,' which includes meeting expectations on their last performance review. Performance improvement plans, disciplinary action, attendance, mandatory training, and other performance-related items will also be taken into consideration when determining the applicant's 'good standing' status. Please note that the Predictive Index (PI) assessment will be conducted or, if already completed, provided to the hiring managers.Eligibility to Work in Canada: As applicable, candidates must have acquired all required work permits/visas and other authorizations and otherwise be eligible to work in Canada at the time any offer of employment is made by AL. It is the sole responsibility of the candidate to obtain all required work permits/visas and other authorizations.