IT support technician

3 days ago

Québec City, Canada Recrutement Full time

Our firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you Your next challenges: Under the supervision of the Director of IT Services, as an IT Support Technician, you will: Respond to user IT support requests; Analyze troubleshooting needs, identify the problem and provide the appropriate solution; Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations; Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience; Collaborate and participate in different IT projects; Ensure an excellent level of customer service. The ideal profile of our future colleague: Demonstrate rigor, autonomy and initiative; Have a strong sense of customer service; Demonstrate a good sense of organization and work planning; Have a good team spirit; Have good oral and written communication skills. Conditions of happiness at BVA: There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence. We invest in: Your well-being Your potential Your career To do this, we offer you: A schedule of 37.5 hours/week A flexible schedule and a reduced schedule in summer to 4 days a week Paid overtime Free parking (indoor parking in Lévis) Sports activity allowances A very active social club Days for personal reasons (illness and mobile) Competitive salary and benefits Exciting challenges Contagious laughter and a career that will propel you to unparalleled heights

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