Junior Customer Service Representative

2 days ago

Brampton, Canada XTL Transport, Logistics, Distribution Full time

Job Title: Junior Customer Service Representative Location: Brampton, ON Job Type: Full-time Schedule: Monday to Friday, 8:00 a.m.– 5:00 p.m.  Job Description: XTL Transport Inc., a well-established company in the Transportation, Logistics, and Warehousing/Distribution industry, is currently seeking a Junior Customer Service Representative to join our Brampton office. The ideal candidate is customer-focused, detail-oriented, and a strong team player with an interest in building a stable career in logistics. Responsibilities: Perform general data entry related to receiving and shipping transactions Create, update, and maintain customer account information Provide administrative and operational support to other Customer Service Representatives Maintain positive relationships with customers and internal teams Communicate customer requests to the operations department Follow up with customers and operations to ensure documentation accuracy Validate transactions for accuracy, completeness, and proper invoicing Run reports as required Qualifications & Skills: Experience in customer service, administration, or a similar role Experience in a transportation or distribution center environment is an asset Knowledge of WMS systems (AS400 is an asset) Strong communication and organizational skills Ability to multitask, prioritize, and work under pressure Detail-oriented with strong follow-up skills Bilingual (oral and written) considered an asset CTPAT-sensitive position – criminal background check required Work Environment: Team-oriented and fast-paced environment Strong focus on Occupational Health and Safety Positive and professional attitude required Shift Available: Monday to Friday | 8:00 a.m.– 5:00 p.m.#ONTjobs XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals We invite all interested persons to apply but only candidates selected for an interview will be contacted. Powered by JazzHR

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