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Junior Customer Service Representative
2 days ago
Job Title: Junior Customer Service Representative
Location: Brampton, ON
Job Type: Full-time
Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.
Job Description:
XTL Transport Inc., a well-established company in the Transportation, Logistics, and Warehousing/Distribution industry, is currently seeking a Junior Customer Service Representative to join our Brampton office. The ideal candidate is customer-focused, detail-oriented, and a strong team player with an interest in building a stable career in logistics.
Responsibilities:
Perform general data entry related to receiving and shipping transactions
Create, update, and maintain customer account information
Provide administrative and operational support to other Customer Service Representatives
Maintain positive relationships with customers and internal teams
Communicate customer requests to the operations department
Follow up with customers and operations to ensure documentation accuracy
Validate transactions for accuracy, completeness, and proper invoicing
Run reports as required
Qualifications & Skills:
Experience in customer service, administration, or a similar role
Experience in a transportation or distribution center environment is an asset
Knowledge of WMS systems (AS400 is an asset)
Strong communication and organizational skills
Ability to multitask, prioritize, and work under pressure
Detail-oriented with strong follow-up skills
Bilingual (oral and written) considered an asset
CTPAT-sensitive position – criminal background check required
Work Environment:
Team-oriented and fast-paced environment
Strong focus on Occupational Health and Safety
Positive and professional attitude required
Shift Available:
Monday to Friday | 8:00 a.m. – 5:00 p.m.
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XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals
We invite all interested persons to apply but only candidates selected for an interview will be contacted.
