Revenue Operations Manager

2 weeks ago


Markham, Canada WellnessLiving Full time

ResponsibilitiesAct as the operational bridge between Marketing, Sales, and Customer Success to ensure shared definitions, consistent reporting, and aligned revenue goals.Translate complex performance data into clear, actionable insights for executives and frontline leaders.Analyze Customer Acquisition Cost (CAC) and Return on Ad Spend (ROAS) across all marketing channels (e.g., Google, Facebook, partner referrals), providing clear recommendations on where to increase or reduce spend based on downstream revenue impact.Identify funnel drop-off points across the buyer journey, including SDR qualification, SDR-to-AE handoffs, demo conversions, and deal closing stages.Build and maintain win/loss analysis frameworks to systematize feedback on why deals are won or lost, enabling Sales, Marketing, and Product teams to refine strategy.Partner with Sales Leadership to define and enforce clear entry and exit criteria for each pipeline stage to improve forecast accuracy and pipeline hygiene.Optimize lead scoring and routing logic to ensure high-intent leads reach SDRs quickly while lower-quality leads are nurtured efficiently.Own the integrity of the revenue tech stack, ensuring clean data, seamless integrations, and a single source of truth across CRM and marketing automation platforms (e.g., Salesforce, HubSpot).Build and maintain revenue forecasts that incorporate lead volume, conversion rates, sales cycle length, and historical performance trends.Collaborate with leadership to set realistic quotas, targets, and capacity plans rooted in actual funnel data rather than assumptions.Advanced Prospecting Orchestration: Architect the "intelligence layer" between raw scraped data and BDR outreach by building automated workflows to maintain list hygiene, segment businesses by niche, and leverage AI to generate high-relevancy personalization at scale, ensuring every outbound touchpoint is tailored to the specific studio rather than a generic template. Requirements3+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations, ideally within a B2B SaaS environment.Strong analytical mindset with the ability to work confidently with large datasets and answer complex performance questions.Expert-level experience with CRM platforms such as Salesforce or HubSpot, and data visualization tools such as Looker, Tableau, or Excel.Experience leveraging AI to personalize outreach at scale.Proven ability to communicate complex insights clearly and influence stakeholders across teams and seniority levels.Highly process-oriented with a passion for building scalable systems and eliminating inefficiencies.Comfortable operating in a fast-paced, evolving environment with high accountability standards.Why Work With Us?   Work with a passionate, dynamic, and fast-growing team dedicated to making a meaningful impact in the wellness industry. Competitive salary, vacation, and benefits package. Hybrid work environment with opportunities for career growth and development. Work in a culture that values creativity, collaboration, and continuous learning.   Please note that only those selected for an interview will be contacted.    We appreciate you taking the time and look forward to reviewing your application  WellnessLiving is proud to be an equal opportunity employer. We base employment decisions solely on qualifications, experience, and business needs. We do not tolerate discrimination or harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital or family status, or any other status protected by applicable laws.  We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach. 



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