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Secretary 3 - Mental Health Program
2 weeks ago
Position Overview Provides secretarial services to the Medical Director(s), Psychiatrists and other associated multi-disciplinary staff including Transcribing, typing or inputting a variety of correspondence including, (but not limited to) medico legal letters, reports, assessments, patient histories, research proposals and workshop material. Recording and transcribing minutes. Maintaining schedules for multiple physicians. Acting as a receptionist for the department including scheduling patient appointments, taking and relaying messages, greeting and directing visitors and patients, answering general inquiries. Distributing referrals to the appropriate inpatient and outpatient treatment teams. Establishing and maintaining office systems and completing purchase orders utilizing multiple systems and protocols. Experience Two years directly related experience required, preferably in a health care setting. Experience with coordinating, organizing and scheduling meetings in Microsoft Outlook, with multiple stakeholders is required. Experience in transcribing and distributing meeting minutes. Experience working in a University environment with knowledge of University policies and procedures, in reference to grants and external funding agencies would be considered an asset. Related experience with timekeeping and purchasing would be considered an asset. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a formal post-secondary administrative assistant program required. A combination of education and experience may be considered. Certification/Licensure/Registration Not Applicable Qualifications and Skills Medical Terminology (75% pass mark). Keyboarding speed of 50 wpm required. Knowledge of personal computers and proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook required. Knowledge of SAP and EPR are preferred. May be required to learn and use department specific software and technology. Excellent oral and written communication and interpersonal skills. The ability to communicate with all levels of hospital/university personnel, as well as various outside agencies and institutions. The incumbent must be able to demonstrate good judgement, initiative and diplomacy and have the ability to coordinate workflow and develop efficiencies. Excellent planning, organizational, project and time management skills are required. Demonstrated ability to work independently with limited guidance and supervision. Physical Requirements Recognized ability to adapt to change. Due to the nature of the work in the department the incumbent must be able to deal with difficult situations that may arise when in contact with the patients and/or public. Flexibility to attend meetings/events outside regular business working hours. Good manual dexterity. Ability to cope with frequent interruptions and function in a stressful environment. Frequent contact with patients, staff and public. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
