Analyst, Technical Ops
6 days ago
What We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.What You'll Bring:1 – 3 years’ experience in a technical applications support capacityExperience troubleshooting and resolving technical application issues with a demonstrated focus on excellent customer service skills.Experience working in an enterprise-level infrastructure environment.Ability to work under supervision and actively participate in technical projects from start to finish.Flexible in prioritizing job responsibilities and understanding business reasons for changing them.Possess the ability to make clear and quick business decisions as it pertains to technical aspect of core responsibilities in support.Ability to analyze problems and perform investigations to find cause and resolution.Ability to perform duties in critical situations (escalations for high-profile customers).Technical Experience in the following areas:Operating Systems: Linux and WindowsRelational Databases: DB2, SQL Server, PostgreSQLApplication Stack: JBoss, Tomcat, Spring BootEnterprise Monitoring: Splunk, TrueSightNetwork Technologies: Load Balancers, TCP/IP, CiscoWe’d Love to See: Credit Industry Experience is a plusCloud Experience (AWS, Azure)Secure File Transfer Experience (GlobalScape, Sterling File Gateway)Microsoft Sharepoint ExperienceScripting or Programming experience (Bash, Python, Java, C++)Impact You'll Make:Under supervision, respond to requests for technical application assistance from customers and Tier I Support within TransUnion, including: technical application assistance, application errors, application configuration/setup, electronic transactions, systems status and downtime procedures for any of TransUnion products and systems.Communicate problem issues with other support members, IT groups and external vendors to troubleshoot system problems and resolve application issues. Utilize internal guidelines for effective call processing and escalation of reported problems to next level support representatives as needed.Implement designed solutions for proactive monitoring, alerting and reporting, using available tools and expertise.Provide after hours on-call coverage as required.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion's Internal Job Title:Analyst, Applications Support
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Analyst, Technical Ops
7 days ago
Burlington, Ontario, Canada TransUnion Full timeTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping...
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Analyst, Technical Ops
5 days ago
Burlington, Ontario, Canada TransUnion Full timeTransUnion's Job Applicant Privacy NoticeWhat We'll BringAt TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping...
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Analyst, Technical Ops
5 days ago
Burlington, Ontario, Canada TransUnion Full timeTransUnion's Job Applicant Privacy NoticeWhat We'll BringAt TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping...
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Analyst, Technical Ops
3 days ago
Burlington, Ontario, Canada TransUnion Full timeTransUnion's Job Applicant Privacy Notice What We'll Bring:At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping...
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Technical Business Analyst
4 days ago
Burlington, Canada Cerence AI Full timeOverviewTechnical Business Analyst role at Cerence AI. We are seeking a highly motivated and experienced Technical Business Analyst to join our team. The Analyst will use their technical data skills to extract, transform and load (ETL) data across various sources to create visually compelling reports and dashboards in Power BI for the Sales, Finance and...
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Technical Analyst
1 week ago
Burlington, Canada PeopleToGo Full timeJob Title: Technical Analyst Job Type: Permanent full-time Salary: $40K-$50K Location: Burlington (403 & Guelph Line) Hours: Shift work (between 8 am and 6 pm) Vacation: 2 weeks Travel: Candidates must have a valid Ontario Driver’s License and access to a reliable, insured vehicle.Travel Info: 60% of this role is worked onsite. 40% travel (90% of travel is...
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Technical Support Analyst
1 week ago
Burlington, Canada City of Burlington, Ontario Full time**Description**: **Working for the City of Burlington** A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you...
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Intermediate Technical Support Analyst
1 week ago
Burlington, Canada Harbourfront Wealth Management Full time**Intermediate Technical Support Analyst - Job Description** **Who we are**: Harbourfront Wealth Management Inc. is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing employee-owned firm and IIROC registered securities dealer. The firm provides financial services and holistic wealth management solutions...
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Burlington, Canada Cerence AI Full timeA technology firm in Burlington is seeking a Technical Business Analyst to join their team. The Analyst will utilize technical data skills to extract, transform, and load (ETL) data from various sources, creating insightful reports and dashboards in Power BI. Required qualifications include a Bachelor’s Degree and at least 3 years of experience, ideally in...
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Burlington Soccer Club
7 days ago
Burlington, Canada Ontario Soccer Full time**BURLINGTON SOCCER CLUB** 3390 South Service Road, Suite 104, Burlington ON L7N 3J5 Position Title: Technical Analyst Type: Summer Internship (30-35 hours per week) Location: Burlington, ON Reports To: Programs Manager Term: Early May to end of August BACKGROUND The Burlington Soccer Club (BSC), a not-for-profit organization, was established in 1962....
