Strategic Customer Success Manager, EMEA
6 days ago
Strategic Customer Success Manager, EMEA - REMOTEThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies. This position requires a strong understanding of a highly configurable product, providing insight into how customers can effectively integrate these solutions into their hiring processes.AccountabilitiesPartner with upmarket customers to drive product adoption and retention.Manage a strategic portfolio of approximately 20 enterprise customers with significant ARR.Foster multi-threaded relationships and proactively monitor customer health.Collaborate with Sales, Product, Support, and Operations teams to align stakeholder communication.Tailor configurations and create training to meet specific customer needs for successful outcomes.Anticipate risks and support customers through evolving workflows.RequirementsMinimum of five years of customer success experience in B2B SaaS.Proven ability to manage strategic customer accounts exceeding $2m in ARR.Experience working with complex, configurable products.Strong communication skills to convey complex concepts simply.Detail-oriented with a focus on timely follow-ups and CRM updates.Curiosity to explore product details and adaptability to customer needs.BenefitsEmphasis on high-quality work with a focus on thoroughness.10-year exercise window for stock options, allowing flexibility.Unlimited Paid Time Off (PTO) policy.Fully paid family leave for twelve weeks within the US.Generous budget for equipment, software, and office furniture.$100/month education budget, with support for additional professional development.Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the bestData Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.PIc2ac11a1dd95-30511-39355937
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Strategic Customer Success Manager, EMEA
6 days ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the...
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Strategic Customer Success Manager, EMEA
2 days ago
, , Canada Jobgether Full timeStrategic Customer Success Manager, EMEA - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest...
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Strategic Customer Success Manager, EMEA
6 days ago
, , Canada Jobgether Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the...
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Strategic CSM, EMEA: Enterprise Adoption
6 days ago
, , Canada Jobgether Full timeA leading tech recruitment platform is seeking a Strategic Customer Success Manager for their EMEA region. You will drive product adoption and ensure long-term value for enterprise customers. Responsibilities include managing a portfolio of strategic accounts exceeding $2 million in ARR, fostering relationships, and collaborating with internal teams. Ideal...
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Technical Support Manager, EMEA
1 week ago
, , Canada SOTI Full timeJob Title: Technical Support Manager, EMEA SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Location Bucharest, Romania Role Type Consultant, Full Time, Hybrid working Who We Are At SOTI, we are committed to delivering best‑in‑class...
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Strategic CSM, EMEA: Enterprise Adoption
6 days ago
Canada Creek Medium Full timeA technology company in Canada is seeking a Strategic Customer Success Manager to drive product adoption and enhance customer relationships with enterprise clients. This role involves managing significant accounts and collaborating across teams to ensure customer success, requiring at least five years of relevant B2B SaaS experience. The company offers a...
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Strategic CSM, EMEA: Enterprise Adoption
6 days ago
Canada Creek Medium Full timeA technology company in Canada is seeking a Strategic Customer Success Manager to drive product adoption and enhance customer relationships with enterprise clients. This role involves managing significant accounts and collaborating across teams to ensure customer success, requiring at least five years of relevant B2B SaaS experience. The company offers a...
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Strategic CSM, EMEA: Enterprise Adoption
6 days ago
Canada Creek Medium Full timeA technology company in Canada is seeking a Strategic Customer Success Manager to drive product adoption and enhance customer relationships with enterprise clients. This role involves managing significant accounts and collaborating across teams to ensure customer success, requiring at least five years of relevant B2B SaaS experience. The company offers a...
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Customer Success and Implementation Manager
9 hours ago
Canada Creek TrustArc Full timeCustomer Success and Implementation ManagerThe OpportunityAs a Customer Success Manager, you will lead enterprise-scale SaaS deployments across TrustArcs privacy, risk, and AI-enabled solutions. Youll combine technical fluency, consultative project leadership, and a customer-obsessed mindset to drive measurable outcomes from onboarding through value...
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Strategic Customer Success Manager
3 weeks ago
, , Canada Jane App Full timeJoin to apply for the Strategic Customer Success Manager role at Jane App Hi, I’m Laura Milne, Director of Customer Growth at Jane. I’ve been at Jane for just under a year and a half, and my teams focus on helping new customers find Jane, choose Jane, and succeed as they adopt and grow with Jane. For this role, you’ll partner closely with our largest...
