Healthcare Security Shift Lead

Site Description: Central Newfoundland Regional Health Centre (CNRHC) is one of two acute care referral centres in the central region. It has about 130 acute care beds, 15 transitional LTC beds and offers a number of speciality services including anesthesia, general internal medicine, general surgery, neurology, obstetrics/gynecology, ophthalmology, pediatrics, pathology, psychiatry, urology, radiology, otolaryngology, and dermatology. There are between 45 to 55 full-time physicians, general practice, and specialists providing services in the Grand Falls-Windsor Area. In addition to 24 hour on-site emergency physician coverage, this centre provides advanced diagnostic imaging, laboratory, and other investigative services.Position Details:Position: Full-Time Shift Lead Site: Central Newfoundland Regional Health Centre Overtime: Overtime after 48 hoursHours: Daytime shifts (some weekends may be required)Payrate: $22.51Key responsibilities:The site Shift Lead(s) is responsible for the oversight of the operations of the team, in conjunction with the needs of the site, and will: Ensure all site staff adhere to all Paladin Security Policies and NL Health Services Occupational Health and Safety policies and procedures Regular communication and engagement with NL Health Services site Management. Ensure all Security Officers have received the mandatory site orientation, training and required compliance training Ensuring superior customer service skills and a passion for helping people. Able to think quickly on your feet and defuse difficult situations Motivates staff and recommends commendations to their respected Supervisor Document and investigate security incidents and complaints, ensure all proper documentation is forwarded in accordance with the chain of command in a timely manner. Daily paperwork would include advanced reports are completed, sign in sheets, overtime has been checked and authorized, shift swaps are authorized and documented for approval, incident reports documented and written properly. ---Check for updated documents from the client to action. Any forms or information left by staff for filing or follow up and any other daily paperwork that must be filed or forwarded such as ticket batching. Supervise the security officers assigned to the site and act as a resource for security issues in accordance with the health authority and regulatory requirements. Assist all officers with responsibilities delegated to them. Assist with departmental site schedule, ensuring that all shifts are covered and assist with coverage where needed. There will also be unscheduled and scheduled meetings to attend and last-minute bookings for sick employees or coverage of shifts if necessary. Perform site patrols and responding to all necessary codes and calls. Assist with conducting regular fire drills and security education sessions. Maintain records and prepare incident reports and other safety and security incident documentation.  Perform other duties as requested by the client NL Health Services in conjunction with Paladin management.Prerequisites:Valid First Aid & CPR - Level C (from a CSA-approved vendor) Clean criminal background check and vulnerable sector check Covid Vaccine- two doses Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test Valid class 5 Driver License English (oral and written) fluency is a must Previous experience in security, law enforcement, or a related field preferred.Why choose Paladin?Why choose Paladin? Education Requirements (All) High School Diploma Certification Requirements (All) Standard First Aid, CPR Level C Code of Conduct/Vulnerable Sector Check