Veterinary Reception, Client Care, Western Veterinary Specialist

21 hours ago

Calgary, Canada VCA Full time

Veterinary Reception, Client CareLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a customer service-focused Veterinary Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated Create a warm and welcoming environment for our patients and pet parentsAssisting veterinary staff with various tasks and treatments when requiredAbility to answer a multiline phone system and track and book appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation and processing paymentsScheduling appointmentsExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentStrong organizational skillsGeneral housekeeping duties; cleanliness of reception area, pet holding areas and common areasWillingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatmentsQualifications:1 year of experience in a front desk client-facing role or a customer service role client facing roleAble to manage a multiline phone systemExcellent interpersonal skills when interacting with clientsExperience interacting with clients that requires patience when resolving customer complaintsMust be detailed and organizedWhat VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for youA caring culture of Wellness and AppreciationRRSP Employer 5 % Match Program – saving for your future just got easier Competitive wages and benefitsAnnual uniform allowanceExceptional career development: there is room to grow hereEmployee Assistance ProgramReferral Bonus RewardsOpportunities to give back in your community through VCA initiativesGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness appsClick “Apply Now”VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

  • Veterinary Receptionist/client Care Specialist

    2 weeks ago

    Calgary, Canada Alberta Veterinary Dentistry Full time

    Do you want to join a privately owned veterinary clinic that offers a positive work environment where you can utilize your amazing customer service and client care skills? And be appreciated for your hard work? **Alberta Veterinary Dentistry is looking for you!** We are seeking a full-time client care specialist/receptionist to join our fabulous team. We...

  • Veterinary Reception, Client Care, Western Veterinary Specialist

    2 days ago

    Calgary, AB TH Y, Canada VCA Canada Full time $45,000 - $70,000 per year

    Veterinary Reception, Client CareLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a customer service-focused Veterinary Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of the hospital....

  • Veterinary Technician Assistant

    6 days ago

    Calgary, Canada Western Veterinary Specialist and Emergency Centre Full time

    **Veterinary Technician Assistant** - **ER Department**: - **Casual Position**: - **Calgary, AB** **Western Veterinary Specialist & Emergency Centre** is currently welcoming a **Casual** energetic, dynamic **Veterinary Assistant** to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a...

  • Veterinary Reception, Client Care, Western Veterinary Specialist

    3 days ago

    Calgary, Canada VCA Canada Full time

    JOB DESCRIPTION Veterinary Reception, Client CareLocation: Calgary, ABWestern Veterinary Specialist & Emergency Centre is currently welcoming a customer service-focused Veterinary Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of...

  • Veterinary Receptionist

    4 days ago

    Calgary, Canada Silverado Veterinary Hospital Full time

    **Job Overview** We are seeking a compassionate and organized Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your responsibilities will include scheduling appointments, handling inquiries,...

  • Veterinary Office Assistant

    2 weeks ago

    Calgary, Canada Mosaic Veterinary Partners Full time

    Veterinary Office Assistant / Reception - Royal Loop Vet Clinic Department: In-Clinic Opportunities Employment Type: Full Time Location: Calgary, Alberta Reporting To: Clinic Manager Compensation: $17.00 - $20.00 / hour Description Royal Loop Vet Clinic is growing and looking for a Full Time Veterinary Office Assistant (VOA) to join our incredible...

  • Veterinary Receptionist

    2 weeks ago

    Calgary, Canada VCA Canada Shamrock Animal Hospital Full time

    Veterinary Reception, Client Care **Western Veterinary Specialist & Emergency Centre** is currently welcoming for a customer service focused **Client Care Specialist** to join our team. This **full-time rotation** opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your...

  • Veterinary Receptionist

    1 week ago

    Calgary, Canada Edgemont Veterinary Clinic Full time

    **Veterinary Receptionist** **Edgemont Veterinary Clinic** **Calgary, Alberta** **Edgemont Veterinary Clinic** has been serving the community of **Edgemont** for over 3 decades! We are a modern and well-equipped practice with an amazing support team, using a wide range of traditional and alternative health services to provide personalized care for your...

  • Veterinary Reception, Client Care, Calgary North Animal Hospital

    1 week ago

    Calgary, Canada VCA Full time

    Veterinary Reception, Client CareLocation: Calgary, ABCalgary North Animal Hospital & 24 Hour Emergency Service is currently recruiting for a customer service-focused Veterinary Reception, Client Care​ to join our team.This full-time, fixed-term opportunity includes a range of responsibilities which directly contribute to the efficient and effective daily...

  • Veterinary Office Assistant

    1 week ago

    Calgary, Alberta, Canada Mosaic Veterinary Partners Ltd. Full time $41,600 per year

    Royal Loop Vet Clinic is growing and looking for a Full Time Veterinary Office Assistant (VOA) to join our incredible team located adjacent to Mount Royal / South Calgary, Alberta.We are proudly privately-owned and Canadian. At Royal Loop Vet Clinic, we are dedicated to building long-term client relationships based on trust, clear communication, and...