Current jobs related to Guest Services Agent - Winnipeg - Horizon North
-
Guest Service Agent
5 days ago
Winnipeg, Canada Larga hotel Winnipeg Full timeGuest Services Agent Providing engaging, sincere, personalized service is one of the ways our Front Office Agents are turning moments into memories for our guests at Clarion Hotel & Suites Winnipeg. Be an ambassador for an exceptional guest experience as Guest Services Agent, where your passion for service will inspire your team and make our guests feel...
-
Guest Service Agent
1 week ago
Winnipeg, Canada Lakeview Signature Trademark Collection by Wyndham Full timeAs a Guest Services Agent, your key responsibilities will be: - Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. - Demonstrate a working knowledge of all services and facilities of the hotel as well as the local surrounding area, attractions and special events. - Be well versed...
-
Guest Service Agent
2 weeks ago
Winnipeg, Canada Holiday Inn Airport West Full timeIdeal Guest Services Agents are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. This position will be responsible for checking guests in and out at the...
-
Guest Service Agent
16 hours ago
Winnipeg, Canada Holiday Inn Airport West Full timeIdeal Guest Services Agents are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. This position will be responsible for checking guests in and out at the...
-
Guest Service Agent
1 week ago
Winnipeg, Canada Victoria Inn Hotel & Convention Centre Full time**Guest Service Agent/Night Auditor** **Who we are looking for**: **What you will learn**: **Position Summary**: Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies...
-
Guest Service Agent
3 days ago
Winnipeg, Canada Victoria Inn Hotel & Convention Centre Full time**Guest Service Agent/Night Auditor** **Who we are looking for**: **What you will learn**: **Position Summary**: Through the guidance of the Guest Service Manager, support the daily operations of the Guest Services Department by providing superior guest service. Provide assistance to employees from other departments, and ensure proper procedures, policies...
-
Guest Service Agent
2 weeks ago
Winnipeg, Canada Best Western Premier Winnipeg East Full time_Please Note **Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our...
-
Guest Service Agent
2 weeks ago
Winnipeg, Canada Best Western Premier Winnipeg East Full time**Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our 6-story property...
-
Guest Service Agent
17 hours ago
Winnipeg, Canada Best Western Premier Winnipeg East Full time_Please Note **Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our...
-
Guest Service Agent
2 weeks ago
Winnipeg, Canada Best Western Premier Winnipeg East Full time**Winnipeg’s full service hotel Best Western Premier Winnipeg East is looking to add another full-time team member to their Guest Services Team.** **About the hotel**: We are a brand-new hotel featuring 141 guestrooms and studios, meeting rooms, bistro/bar, expansive work-out facility and an indoor pool with water slide and hot tub. Our 6-story property...
Guest Services Agent
2 weeks ago
Job DescriptionWHAT’S THE JOB?With over 25 years of experience in the remote camp business, Horizon North/Outland is a leader in remote camp catering. Well over 50% of our applicants have been referred to by existing employees who recommend Horizon North/Outland to their friends and colleagues.As a remote Guest Service Agent reporting to the Lodge Manager, this permanent full-time position is based in Snow Lake Manitoba. Rotation description is 3 weeks on and 1 week off – 10 hours per day. The incumbent, in addition to checking in and out, will be required to interact with guests to ensure that all their needs are met while staying at our facilities and channel feedback as appropriate. The successful candidate will also be responsible for the following: acting as an ambassador by providing outstanding customer service to our internal and external guests; assisting Leadership in performing daily administrative tasks effectively and efficiently; performing other related duties and projects as required. Your work will include:Primary Duties Greeting and welcome clients in a friendly and professional mannerAssign rooms and issue appropriate keys or access cardsMaintain accurate occupancy and client recordsBook, confirm, and modify reservations as requiredTransmit and receive messages, ensuring timely deliveryDistribute morning reports and information to clients and staffComplete weekly billing and send charge sheets to clientsOrientate clients to camp rules, policies, and emergency proceduresProvide information on camp facilities, services, and schedulesAnswer inquiries regarding hours, directions, and amenitiesLog and secure all Lost & Found itemsAdministrative & Support DutiesEnter and update data in Microsoft Excel spreadsheetsUse Microsoft Outlook for internal and external correspondenceAssist in preparing reports, reviewing safety documents, and verifying timesheetsSupport special events, decorations, posters, and setup activities.Assist with various administrative paperwork and filing.Collect and log client feedback, identifying opportunities for improvement.Health, Safety & CleanlinessEnsure compliance with all health, safety, and quality standards.Participate in maintaining the cleanliness and presentation of the facility.WHAT’S IN IT FOR YOU?RRSP Matching of 5% and extended health & dental benefits that start after 600 hours.Work-Life Balance of 21 Days On / 7 Days Off Rotation.Award winning safety culture.Referral bonus program.Be #1 on day 1 by joining an industry leader.Transportation from Winnipeg, Thompson, Flin Flon or The Pas providedQualificationsWHO ARE WE LOOKING FOR?Minimum one year of Guest Service Agent experience in a similar or hotel environmentExtensive experience with Camp Manager software (or equivalent) preferredFluent in English with excellent written and verbal communication skills and comprehensionExceptional organizational, interpersonal and analytical skills; and superior initiative and attitudeAbility to prioritize multiple demands, and maintain strict confidentialityExcellent problem-solving skillsStrong customer service focusAbility and desire to work independently with minimal supervision, and as a team playerMust be able to work in a very busy environment and maintain shared workspaceComputer literate with experience in Word and ExcelAdditional InformationGuest Service Agents work on a rotational schedule of 3 weeks on/1 week off. Site locations are in remote settings, requiring either air travel to site, or via ground on our shuttle. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on an hourly basis with a starting rate of $18.50 per hour. Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.Follow Horizon North on Facebook, LinkedIn, and Twitter.IND #2
