Unit Secretary

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career Position Summary Unit Secretary, Mother & Baby Follow-up Clinic Your goal in this position is to perform administrative, secretarial and receptionist support for in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families. This position supports the hospital’s mandate by advancing care through teaching and learning and/or transforming care through research and innovation. On a practical level, you will Support and adhere to Hospital policies and proceduresCommunicate with staff, patients, families, and internal and external partiesCoordinate various interdepartmental activities and request such as transportation of patients for tests, scheduling of appointments for various clinics , reminder appointment phone-calls, discharges and other services required on the unitAccept, coordinate and triage telephone calls and inquiries and processe them in an appropriate and timely mannerAssume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive mannerCompile and disseminate material/documents related to Program activityManage confidential information in a sensitive and professional mannerMaintain attendance/time reporting information and arrange appropriate relief including agenciesProcess computer provider order entries within scope of practice, notify appropriate staff, and specific departments as requiredSupport clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointmentsProcess requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments)Maintain organization of admissions, discharges, outstanding orders and medication information, dismantle charts and enter information electronically as requiredPrepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as requiredManage the ordering and organization of unit supplies, services and repair needsUtilize patient and family centred communication and strategies with patients, families, staff, physicians, and volunteers. Qualifications Grade XII diploma A medical office assistant certificate or minimum one year comparable office experience with medical orientation.Accurate minimum typing speed of 45 w.p.mProficiency in Microsoft Office including; Word, Excel and PowerPoint Experience dealing with the public in a fast paced environment. What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part -Time Regular position with 8 hours required shifts, Days and Evening including weekends in the Post-Partum Unit.We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan #INDO