M365 Copilot Engineer

Description :Develops and maintains technical solutions that adhere to engineering and architectural design principles while meeting business requirements. Provides technical expertise with a focus on efficiency, reliability, scalability, and security; includes planning, evaluating, recommending, designing, operationalizing, and supporting solutions in compliance with enterprise and industry standards.Role OverviewThe Copilot Studio & M365 Copilot Engineer will design, develop, and implement AI-driven solutions leveraging Microsoft Copilot Studio, Microsoft 365 Copilot, and the broader Power Platform. This role focuses on creating intelligent agents, integrating workflows, and ensuring secure, scalable deployments across enterprise environments.Key Responsibilities:Solution Design & DevelopmentBuild and customize Copilot agents using Copilot Studio and integrate them with Power Platform (Power Apps, Power Automate, Dataverse).Develop extensibility workflows, plugins, and connectors for Copilot capabilities.Implement conversational AI experiences and multi-step workflows for enterprise use cases.M365 Copilot EnablementAssess Microsoft 365 environments for Copilot readiness, including licensing, OneDrive adoption, and MS Entra ID configuration.Configure and deploy M365 Copilot across tenants, ensuring compliance and governance.Integration & AutomationUtilize Microsoft Graph API, REST APIs, and Azure services for workflow automation.Ensure seamless integration with SharePoint, Teams, and other Microsoft 365 apps.Security & ComplianceImplement role-based access, data protection, and compliance with organizational and regulatory standards (e.g., GDPR).Performance & OptimizationMonitor and optimize Copilot performance, troubleshoot issues, and ensure high reliability.Collaboration & EnablementConduct enablement workshops, demos, and technical sessions for stakeholders.Work closely with cross-functional teams to drive adoption and innovation.Required Skills & QualificationsTechnical ExpertiseStrong knowledge of Microsoft Copilot Studio, Power Platform, and Microsoft 365 ecosystem.Proficiency in programming languages: C#, Python, JavaScript.Experience with Azure services, Microsoft Graph, and REST APIs.AI & AutomationFamiliarity with Generative AI, Large Language Models, and prompt engineering.Hands-on experience with Power Automate, Power Apps, and AI Builder.Enterprise IntegrationUnderstanding of DevOps practices, CI/CD pipelines, and cloud-native architectures.Soft SkillsStrong problem-solving, communication, and stakeholder engagement skills.Ability to work in agile, collaborative environments.Preferred QualificationsMicrosoft Certifications:Power Platform DeveloperAzure AI EngineerExperience with:Copilot extensibilitySecurity best practicesEnterprise-scale deploymentsEXPERIENCE & EDUCATIONUniversity or post-graduate degreeStrong academic background (e.g., computer science, engineering)7 + years relevant experienceWhy This Role MattersThis position sits at the intersection of AI innovation and enterprise productivity, enabling organizations to leverage Copilot technologies for automation, efficiency, and compliance. It requires a blend of technical depth, business understanding, and design thinking to deliver impactful solutions.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from youLanguage Requirement (Quebec only):Sans Objet