Operations, Trainee

SUMMARY Trainees commit to a two (2) year training period and are to be inducted into the functions of freight forwarding and logistics by way of a structured training program with a strong tailored combination of on-site job training combined with in built CIFFA Certified training modules. KEY DUTIES AND RESPONSIBILITIES Primary duty is to process shipments in a respective Air & Sea Division department that will range in complexity, which may include overland road, oversized or out of gauge shipments. These tasks are to be performed within the Company standards with emphasis on cost efficiency and industry standards. Advise department Supervisor, or Manager of any transaction problems or irregularities. Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements. Perform other duties as assigned. Trainee to offer feedback on the department they have worked in. Quality, Health & Safety: Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location. Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace. QUALIFICATIONS Education and Experience Applicants must have already graduated; current students are not eligible. Need to have valid Canadian work authorization. Skills and Competencies Good command, both verbal and written, English skills. Ability to create collaborative engagements and active listening Service oriented and able to resolve customer grievances Strong interpersonal skills, building professional relationships internally and externally Strong problem-solving skills and analytical skills Ability to multi-task, plan, prioritize and manage time effectively in order to meet goals and achieve results Both a team builder and a team-player Excellent organizational and time management skills Language and Computer Skills English fluency (written and spoken) Other languages (written and spoken), if required Physical Demands Prolonged periods sitting and standing at a desk and working on a computer. Regular working hours apply for this position, at times, working beyond these hours may be required by business needs. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.  At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit and follow us on and . DSV does not use AI to screen candidates during the recruitment process