Team Medicine Assistant, Alta Vista Animal Hospital

4 hours ago

Ottawa, Canada VCA Full time

Team Medicine AssistantLocation: Ottawa, ONCompensation: $ to $ per hour, depending on experienceEmployment Type: Full-timePosition Type: Existing positionThe Team Medicine Assistant is a full-time, permanent position open to Veterinary Assistants, Client Service Representatives, and Technicians. Hours of work are 35-40 hours per week, weekdays, evenings and weekends on rotation. This position reports directly to the Hospital Manager.ResponsibilitiesThe Team Medicine Assistant works with General Practice Veterinarians in all aspects relating to patient care. The Team Medicine Assistant will work in the exam room with the Veterinarian, acquiring detailed medical histories and educating clients on various preventive diseases, routine care, and dietary options.Follow-up phone calls to assess patients’ recovery from surgery, illness, dietary changes, or medication tolerances are critical and are the responsibility of the Team Medicine Assistant. Organizing the flow of the day, responding to client inquiries, and keeping track of pending and completed laboratory tests will be orchestrated by the Team Medicine Assistant as well.Qualifications:Required: Excellent client service skills; Fluent in English (Reading, Writing and Oral); Able to support patients up to 50kg and lift up to 25kg. Previous experience in client education related to preventative medicine, vaccine protocols, nutrition, etc.Preferred: Fluently bilingual in French and English (Reading, Writing and Oral). 2 years of experience in client service.Skills: Excellent time management skills and the ability to handle multiple tasks/projects; Excellent interpersonal, problem-solving, and teamwork skills; Proven ability to organize, takes initiative, works independently, exercises good judgment; Decision-making and critical thinking skills; Ability to build and maintain internal and external relationships with professionalism and integrity; Exhibits a positive attitude and uses courtesy, diplomacy and discretion; and, Maintains professional ethics and confidentiality.What VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive inRRSP Employer 5 % Match Program – saving for your future just got easierVCA Canada Student Loan RRSP Program – Ask us moreMedical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertipsFlexible schedulesCompetitive wages and benefitsOpportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)Annual uniform allowanceExceptional career development: there is room to grow hereReferral Bonus RewardsOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness appsClick “Apply Now”VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us knowIf you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

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