Concierge

One or two calls and you've got yourself a dream weekendWe're looking for a concierge who's not afraid to pull out all the stops when it comes to pleasing a guest. This attentive person is our hotel's tourism expert: he or she knows the best Italian restaurant, keeps abreast of new exhibitions and can create a tailor-made romantic package in no time. His welcoming personality and desire to do things right reflect on the whole team and on the people he meets.  WHAT YOU'LL DO   Take an interest in our guests, ask the right questions to understand what they are looking for and advise them appropriately. Respond to their requests with enthusiasm and eagerness and be their point of contact with the outside world: make a restaurant reservation, buy tickets for an activity, find the right relaxation package, etc.  Write a welcome message, make a room delivery or other courteous gesture to make guests' experience memorable. Be in constant communication with the front desk, reservations, and catering team to do everything possible to offer a personalized experience to our guests.  WHAT YOU'LL BRING Diploma in Hotel Management and Clefs d'or, assets Customer service in your blood - with experience  Creativity and a sense of innovation  Organized, proactive, versatile and positive attitude Sharp knowledge of the region's tourist attractions  Responsive to emergency situations or urgent requests Excellent oral and written communication skills A second language, an asset WHAT WE OFFER Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again  A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are. Squats help you relax? Get access to a state-of-the-art gym right in your workplace.