Weekend Concierge

2 weeks ago

Richmond, Canada Cleantech Service Group Full time

Join Our Team as a Concierge We are seeking a dependable and professional Weekend Concierge, fluent in Mandarin and/or Cantonese, to join our team at a high-rise residential building in Richmond. In this dynamic role, you will provide exceptional customer service, respond to resident needs, and support the smooth daily operations of the building. Key duties & responsibilities: Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties. Requirements: Flexibility, availability, and the ability to address requests promptly.Proven experience in hospitality, customer service, or related fields.Ability to multitask and handle high-pressure situations.Strong problem-solving and organizational skills.Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.). Job Type: Part-time Starting date: December Shift Timings: 4 pm - 12 am  8 hours shiftSaturday - Sunday Salary: $22.00 per hourRequired: Can speak Mandarin and/or Cantonese Experience: Customer service: 1 year (preferred)Concierge/caretaker/building manager: 1 year (preferred) Location: Richmond, BC Why Work at Cleantech?Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding career. Please apply with your resume — we'd love to hear from you

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