DEI & Employee Experience Manager

Hi there Thanks for stopping by 👋Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeLightspeed is looking for a DEI & Employee Experience Manager. In this role, you are the in-house expert responsible for driving our global DEI strategy forward. This is a senior individual contributor role where you will partner closely with the Head of Talent & Capability to design, implement, and measure impactful DEI and Employee Experience programs.You will function with a high degree of autonomy, acting as the primary program designer and manager. Your work will involve analyzing complex challenges in our global employee experience, particularly as they relate to Diversity, Equity and Inclusion, and creating innovative, effective solutions that shape our culture and contribute directly to Lightspeed's business success.What you’ll be doing:DEI Strategy & Program Design Manage the global portfolio of DEI initiatives, from strategy and governance to budget allocation and impact measurement.Proactively identify and define DEI challenges and opportunities across the global organization, analyzing variable factors (e.g., local regulatory needs, regional cultural nuances, data from multiple sources) to recommend and develop solutions that reflect the diverse needs of different regions and markets. Design and execute effective DEI initiatives that align with company objectives, including a comprehensive strategy for Employee Led Networks (ELNs), a global DEI calendar, and targeted responses to the engagement survey, to embed DEI initiatives beyond the People & Culture team. Determine the methods and evaluation criteria for all new assignments and programs to measure impact and ensure continuous improvement.Partner with the Head of Talent & Capability to ensure seamless integration of DEI goals into broader talent and capability strategies.Employee Experience & Engagement Own the end-to-end execution of the annual global engagement survey, including vendor management, data analysis, and communication of results to senior leadership. Design and drive the organization-wide engagement action planning process, creating leader toolkits and consultation frameworks to ensure data is translated into effective, localized, and measurable interventions across the business.Develop integrated responsesto engagement survey data, ensuring alignment between inclusion gaps and proposed DEI initiatives. Partnership & Collaboration Serve as the internal subject matter expert on DEI best practices, providing consultancy and guidance to People & Culture partners, leaders, and employees.Coordinate the activities of internal stakeholders and contributors (eg, P&C team members, ELN leaders, internal communications) to ensure timely and effective project delivery.What you’ll be bringing:At least 8 years of directly related professional experience in diversity, equity, and inclusion (DEI) or a closely aligned field. Proven ability to design, lead, and evaluate comprehensive global DEI strategies and programs, including employee-led networks (ELNs), inclusion training initiatives, and data-driven analysis.Exceptional judgment with the ability to define appropriate evaluation criteria, navigate ambiguity, and develop innovative, effective solutions to complex challenges.As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a tryWhat’s in it for you?A flexible work environment that empowers you to do your best workA culture that celebrates performanceThe chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heardCareer-defining opportunitiesPlus benefits designed to keep you happy, healthy and fulfilled.Flexible paid time off and remote work policies Equity options, because this is your company tooContributions to your pension plan. Your future mattersTraining opportunities to grow your skills and careerHealth and wellness credit so you feel your bestTime off to volunteer and give back to your communityInterest groups, employee led networks, social committees to sponsored sports teamsComputer purchase program to get your personal MacbookEnhanced parental leave to support growing familiesFuel your growth. Find your people.At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you all within a driven, diverse and inclusive team that’s passionate about empowering our communities