Customer Service Representative
2 weeks ago
About Us ShipTime (PaidShipping) pushes the boundaries of what shipping can do for small and medium businesses. ShipTime has partnered with some of the top affiliations in North America (Costco, CFIB) to provide shipping rates from leading national carriers like Canada Post, UPS, DHL, FedEx, Purolator and more. ShipTime (PaidShipping) aims to make shipping easy, cost-effective and intelligent, providing all the pricing, service, and logistical information businesses need to make informed shipping decisions. Together, ShipTime & Paid Inc. push the boundaries of what shipping and eCommerce can do for small and medium businesses. We aim to provide all the pricing, service and logistical information businesses need to make informed logistical decisions.About the roleJob Type: Full-TimeSalary: $47,750 - $60,000 CAD/yearRemote Work: Hybrid (Two days in office per week)In the role of Heroic Support Representative, you will own the user experience and be our shippers’ advocate within ShipTime. The Heroic Support Representative will assist and support customers end-to-end with their shipping needs from label creation, through to delivery. Possessing an excellent service attitude with the ability to be empathetic, responsive, and resourceful is the key to success in this role. If you’re an active listener that always puts the customer first, you will fit right inJoin our exciting, fast-growing team where heroic customer support is the name of the game. In fact, ShipTime has even trademarked the phrase Heroic Support™, making outstanding customer support a core focus.Do you have what it takes to be a Hero? Are you passionate about the way customers are treated? Do you want to be part of a dedicated, focused, close-knit team that puts the customer’s experience above everything else? If so, apply todayKey Responsibilities:Effectively manage incoming calls, chats, and tickets simultaneously.Understand customers’ needs to ensure excellent service standards.Resolve customer requests that you are accountable for with appropriate solutions.Interface with other parts of the organization, as needed.Respond to customers within target SLAs.Build sustainable relationships and trust with our customers.Have a high level of initiative and the ability to work independently within a team.Skills & Qualifications:Must have a High School diploma (or equivalent).Computer proficiency (including knowledge of windows-based applications).Able to work with multiple screens and systems concurrently.Call Center experience is an asset.Background in logistics is beneficial.Strong verbal and written communication skills in French and English.Strong analytical and problem-solving skills.Empathetic, responsive, and resourceful.Benefits:Health Benefits (medical, dental, vision).GRSP Retirement Program.Stock Option Program.On-Site Parking.Ongoing training and learning opportunities.Personal and professional growth. Our company is small and growing quicklyWell-stocked snacks, tea/coffee bar.
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Customer Service Representative
1 week ago
Oakville, Canada Fix Auto Oakville Full timeThe Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer service, selling of services and processing transactions. CSR follows all procedures and policies when providing customer service. The CSR understands his/her role as brand ambassador and provides...
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Customer Service Representative
9 hours ago
Oakville, Ontario, Canada U-Haul Full timeLocation:1296 S Service Rd, Oakville, Ontario L6L5T7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...
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Customer Service Representative
2 weeks ago
Oakville, Canada Composites One LLC Full time**Pour afficher cette description en anglais, veuillez faire défiler vers le bas.** At Composites One our culture is founded on a clear set of Core Values that has at its core **Respect, Teamwork, and Communication.** Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate...
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Customer Service Representative
2 weeks ago
Oakville, Canada BMO Financial Group Full time1461 Rebecca Street Oakville Ontario,L6L 1Z8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
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Customer Service Representative
2 weeks ago
Oakville, Canada Manulife Full timeAre you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Insurance National Service Desk as a **Customer Service Representative**! With the customer as the main focus, this role will take a proactive approach to every customer interaction and ensure a...
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Customer Service Representative
1 week ago
Oakville, Canada Metal Supermarkets Full timeMetal Supermarkets GTA is looking for a Customer Service Representative for our Oakville location. This is a full time job from Monday to Friday with the store open 8:00am until 5pm. Shifts may vary through the day but are typically 9 hours. We offer full training, competitive wages, lucrative profit sharing and health benefits packages and paid uniforms,...
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Representative, Customer Service
7 days ago
Oakville, Canada FCT Full timeCompany Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
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Representative, Customer Service
7 days ago
Oakville, Canada FCT Full timeCompany Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
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Representative, Customer Service
7 days ago
Oakville, Canada FCT Full timeCompany Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...
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Customer Service Representative
6 days ago
Oakville, Canada Procor Full timeProcor Limited manages Canada’s largest private tank car lease fleet and operates an extensive repair network across the country. The fleet has grown to include more than 31,000 special purpose tank and freight cars. Procor also operates 27 repair locations servicing the petroleum, petrochemicals, plastics, chemicals, fertilizers, and food markets. With a...
