Assistant Manager, Consumer Lending

Posting Details Job Details Description Build a rewarding career with Steinbach Credit Union Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs. Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our .  An exciting opportunity awaits We currently have an opportunity for an up to 18 month term Assistant Manager, Consumer Lending to join our team. As the Assistant Manager, Consumer Lending you will assist in the management of the Consumer Lending department, ensuring all lending activities are in compliance with all legislation, policies, and procedures. Specific Responsibilities Support the management of lending and collections operations, including recommending and implementing policy and procedural enhancements within the Consumer Loans department; adjudicate loan applications and address complex issues related to loan files; assist in maintaining effective delinquency control systems. Provide leadership and guidance to lending staff, including coaching, mentoring, and supporting professional development to achieve departmental goals. Participate in recruitment activities, including interviewing prospective employees and contributing to hiring decisions; assist in identifying training needs and supporting the professional development of departmental staff. Contribute to the development of lending sales objectives and marketing strategies to drive departmental growth and member engagement. Effectively communicate product and service offerings to promote cross-selling opportunities and enhance member relationships. Monitor and analyze lending performance metrics, identifying trends and recommending strategies to improve efficiency and profitability. Ensure compliance with regulatory requirements and internal policies, maintaining accurate documentation and audit readiness. Foster strong member relationships, providing guidance on lending products and services to meet financial needs. Collaborate with other departments to enhance operational efficiency and deliver a seamless member experience. Qualifications Completion of Grade 12 education, supplemented by a minimum of two years of post-secondary training and 4–6 years of related experience, or an equivalent combination of education and experience. Proven sales experience with a track record of achieving results. Strong relationship-building skills, with the ability to establish and maintain effective working relationships with staff and members while fostering a collaborative team environment. Demonstrated leadership capabilities, including coaching, mentoring, developing, and motivating employees to achieve performance goals. Exceptional organizational skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment. Outstanding communication and interpersonal skills, both written and verbal. Comprehensive understanding of Credit Union operational policies, procedures, and lending products considered an asset. How we'll reward you You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including: Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU) Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products) Opportunities for professional development Clothing allowance Free parking at all locations Accessibility and Inclusivity We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs. Closing Date: February 4, 2026 We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications