Field Applications Engineer

1 week ago

Vancouver, Canada Lumotive Full time

Job Description We are seeking a versatile and highly motivated Software Field Applications Engineer (FAE) to provide first-level support for our customers across the full software stack, from the applications layer down to embedded firmware. This individual will be passionate about learning and becoming an expert on our existing products, while also contributing to sustaining them. The ideal candidate will possess excellent communication and technical writing skills, and be eager to create application-specific demonstrations to showcase the uniqueness of our solutions. Key Responsibilities: Customer Support and Engagement : Serve as the first point of contact for customer inquiries and technical support related to our software stack. Provide hands-on assistance to customers, troubleshooting issues, and guiding them through problem resolution. Collaborate with internal engineering teams to escalate and resolve more complex issues. Technical Expertise and Learning : Continuously learn and stay updated on our lidar technology, software stack, and product features. Develop deep expertise in existing products to provide effective support and sustainment. Documentation and Knowledge Base : Create and update technical documentation, including user guides, FAQs, and troubleshooting articles. Contribute to the development and maintenance of the company's knowledge base. Demonstrations and Applications : Work hands-on with lidar sensors to create application-specific demonstrations. Develop demos and prototypes to highlight the unique features and advantages of our solutions. Present technical demonstrations to customers, showcasing product capabilities and use cases. Communication and Collaboration : Communicate effectively with customers, understanding their needs and providing clear, concise support. Collaborate with cross-functional teams, including hardware and software engineering, to ensure comprehensive support. Qualifications Bachelor’s degree in computer science, Electrical Engineering, or a related field. 3+ years of experience in a technical support or field applications engineering role. Strong technical background with experience in software development, embedded systems, and firmware. Proficiency with programming languages (e.g., C, C++, Python) and software tools. Excellent problem-solving skills and a passion for continuous learning. Exceptional communication and technical writing skills. Hands-on experience with lidar technology or sensors is highly desirable. Ability to create and present technical demonstrations and prototypes. Willingness to travel occasionally to customer sites or industry events. Additional Information Base salary range is $108,000 to $120,000(CAD) + Performance based Quarterly Bonus + Equity depending on experience. Benefits Health Insurance Dental  Vision 14 Paid Holidays Company paid BenefitsLife InsuranceLong Term Disability Short Term Disability

  • Field Application Engineer

    7 days ago

    Vancouver, Canada Global Talent Alliance, Canada Full time

    About the job Field Application Engineer Job Description: Provide technical support for the company's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS and GNSS wireless technologies. Provide Pre-Sales and Post-Sales technical support and customer training on company's wireless modules and development tools. Provide quick responses to...

  • Field Application Engineer

    7 days ago

    Vancouver, Canada Global Talent Alliance, Canada Full time

    About the job Field Application Engineer Job Description: Provide technical support for the company's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS and GNSS wireless technologies. Provide Pre-Sales and Post-Sales technical support and customer training on company's wireless modules and development tools. Provide quick responses to...

  • Wireless Field Applications Engineer

    7 days ago

    Vancouver, Canada Global Talent Alliance, Canada Full time

    A leading technology firm is looking for a Field Application Engineer in Metro Vancouver. The ideal candidate will provide technical support, pre-sales training, and customer assistance for wireless technologies including 5G and LTE. Applicants must have a Bachelor's in Electronic Engineering and over three years of experience in embedded systems. Strong...

  • Wireless Field Applications Engineer

    7 days ago

    Vancouver, Canada Global Talent Alliance, Canada Full time

    A leading technology firm is looking for a Field Application Engineer in Metro Vancouver. The ideal candidate will provide technical support, pre-sales training, and customer assistance for wireless technologies including 5G and LTE. Applicants must have a Bachelor's in Electronic Engineering and over three years of experience in embedded systems. Strong...

  • Field Applications Scientist

    2 weeks ago

    Vancouver, British Columbia, Canada ScopeSys Full time

    Field Applications Scientist – Genomic Medicines & Nanoparticle AnalyticsCompany: ScopeSys Inc.Location: Vancouver, BCAbout ScopeSysScopeSys is a developer of next-generation single-molecule analytic technology to accelerate the design, development, and manufacturing control of genetic medicines. Our CLiC (Convex Lens-induced Confinement) platform measures...

  • Field Engineer

    6 days ago

    Vancouver, British Columbia, Canada Aecon Group Inc. Full time

    It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve interviews, and candidates who seek employment are never required to pay us any sum of money. To do so would be contrary to our business conduct...

  • Sr. Applications Engineer

    3 weeks ago

    Vancouver, Canada Monolithic Power Systems, Inc. Full time

    Sr. Applications Engineer page is loaded## Sr. Applications Engineerlocations: Remote - Canadatime type: Full timeposted on: Posted Todayjob requisition id: R-583Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power...

  • Sr. Applications Engineer

    2 weeks ago

    Vancouver, Canada Monolithic Power Systems, Inc. Full time

    Sr. Applications Engineer page is loaded## Sr. Applications Engineerlocations: Remote - Canadatime type: Full timeposted on: Posted Todayjob requisition id: R-583Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems...

  • Sr. Applications Engineer

    2 weeks ago

    Vancouver, Canada Monolithic Power Systems, Inc. Full time

    Sr. Applications Engineer page is loaded## Sr. Applications Engineerlocations: Remote - Canadatime type: Full timeposted on: Posted Todayjob requisition id: R-583Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems...

  • Field Engineer

    5 days ago

    Vancouver, Canada Aecon Full time

    Come Build Your Career at Aecon!As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...