UX Content Specialist

Are you a User Experience enthusiast who excels in the art of words and information architecture? We are seeking an intermediate UX Content Specialist to join the Operational Efficiency team of a leading Canadian organization. Your mandate will be to optimize how information is consumed within the company, blending content strategy, writing, and UX principles.This is a 9-month contract (January to September 2026) with the potential for extension. The role is hybrid, requiring an in-office presence in Laval a minimum of two days per week.AdvantagesJoin a team dedicated to improving employee experience and operational efficiency.Enjoy a stable 9-month contract with the possibility of renewal.Benefit from a work-life balance through the hybrid model in Laval.Play a key role in defining the internal brand voice and tone.ResponsibilitiesStrategy & Governance: Oversee the full content lifecycle (creation, maintenance, unpublishing) and co-develop guidelines to ensure a consistent brand voice.Writing & Optimization: Write engaging and intuitive content for various platforms and create simplified user journeys to facilitate access to information.Research & Analysis: Conduct research to understand target user friction points and analyze content performance to recommend improvements.Training & Support: Create templates and tools to support collaborators, and train contributors/managers on UX writing best practices.Collaboration: Work with various teams to ensure timely and effective content delivery via appropriate channels (e.g., newsletters, SharePoint).Qualifications2 to 5 years of relevant experience combining User Experience (UX) and Written Communications.Proficiency with the SharePoint platform for content management.Demonstrated experience in user research and information architecture.Ability to train and coach other collaborators (simplifying complex concepts).Bilingualism (French and English) is required, both spoken and written.**Our client operates in Canada. The company takes all reasonable steps to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and its existing bilingual employees are unable to perform these duties.Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written). In particular, this position will require the employee to interact with centralized internal departments (e.g., Operations / HR / Finance / Legal / Contracts / Sales) that support the organization in Canada and that do not speak French.**SummaryWe are looking for a bilingual, intermediate UX Content Specialist for a 9-month contract based in Laval (2 days/week in office). If you master SharePoint, UX writing, and love optimizing access to information, this mandate is for you.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.