Veterinary Assistant/Receptionist

5 days ago

Dartmouth, Canada Ethos Veterinary Health LLC Full time

🐾 Now Hiring: Client Service Representative/Veterinary Assistant📍 Love pets people? Thrive in a fast-paced environment where no two days are the same? Join our incredible team at Maritime Veterinary Emergency + Specialty Centre (MVESC) — a that opened in May 2024We’re looking for a Client Service Representative/Veterinary Assistant to be the friendly, calm, and caring face that welcomes every pet and person through our doors.What’s in it for you:$19–$25/hr (based on skills) + $2.50/hr shift premiumFlexibility needed, 8–12 hr shifts – we’ll chat schedule during your interviewCSR Certificate Program + continuing educationCareer growth opportunitiesMedical, Dental, Vision, RRSP match, PTO, Sick Time & morePosition OverviewAs a Veterinary Assistant/Client Service Representative, you’ll be the first point of contact for clients and their beloved pets. We're looking for someone who truly values the client experience and is dedicated to remaining in a client-facing, front desk–focused role. You’ll play a key part in ensuring smooth communication, compassionate support, and a welcoming environment for every visitor. This is not a stepping-stone position—it’s a vital role at the heart of our hospital.ResponsibilitiesDeliver outstanding customer service and communicationGreet clients and pets warmly upon arrivalHandle emergency situations with confidence and careManage multi-line phone system and respond to client inquiriesProvide updates to clients on pet status and wait timesPresent treatment estimates and process paymentsSupport patient admissions, discharges, and medical recordkeepingMaintain cleanliness throughout the hospitalCollaborate closely with medical teams to support patient careAdditional administrative or support tasks as neededRequirementsPrior experience in a veterinary hospital or emergency setting strongly preferredCompassionate, patient, and professional demeanorStrong interpersonal skills and ability to thrive in a team environmentComfortable using electronic medical records and handling sensitive client informationFluent English skills (speaking & reading) are required for the role.If you’re ready to bring your communication skills, empathy, and teamwork to a place that’s redefining veterinary care in Atlantic Canada — apply todayTags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse

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