Healthcare Security Officers

Healthcare Security Officers - Shift Lead - Health Sciences CentreSite Description:The Health Sciences Centre is an acute care facility serving the people of the entire province. It is a teaching hospital and is connected to Memorial University’s Schools of Medicine, Pharmacy and Nursing. It is also connected and shares services with the Janeway Children’s Health and Rehabilitation Centre and the Dr. H. Bliss Murphy Cancer Centre.Position Details:Position:  Full-Time Security GuardSite: Health Sciences CentreOvertime: Overtime after 48 hoursHours: Continental Rotation - 0700-1900/1900-0700Payrate: $ 24.00/hourPosting Date: Nov 19th, 2025Internal Closing Date: Dec 5th, 2025External Closing Date: Dec 5th, 2025Schedule Example:Week 1 - Days - Mon-Tues, Fri-SatWeek 2 - Days - Sun, Wed-ThuWeek 3 - Nights - Mon-Tues, Fri-SatWeek 4 - Nights - Sun, Wed-ThuKey responsibilities:TYPICAL DUTIES & RESPONSIBILITIESThe site Shift Lead(s) is responsible for the oversight of the operations of the team, in conjunction with the needs of the site, and will:Ensure all site staff adhere to all Paladin Security Policies and NLHS Occupational Health and Safety policies and proceduresRegular communication and engagement with NLHS site Management.Ensure all Security Officers have received the mandatory site orientation, training and required compliance trainingEnsuring superior customer service skills and a passion for helping people. Able to think quickly on your feet and defuse difficult situationsMotivates staff and recommends commendations to their respected SupervisorDocument and investigate security incidents and complaints, ensure all proper documentation is forwarded in accordance with the chain of command in a timely manner.Daily paperwork would include advanced reports are completed, sign in sheets, overtime has been checked and authorized, shift swaps are authorized and documented for approval, incident reports documented and written properly. Check for updated documents from the client to action. Any forms or information left by staff for filing or follow up and any other daily paperwork that must be filed or forwarded such as ticket batching.Supervise the security officers assigned to the site and act as a resource for security issues in accordance with the health authority and regulatory requirements. Assist all officers with responsibilities delegated to them.Assist with departmental site schedule, ensuring that all shifts are covered and assist with coverage where needed.There will also be unscheduled and scheduled meetings to attend and last-minute bookings for sick employees or coverage of shifts if necessary.Perform site patrols and responding to all necessary codes and calls.Assist with conducting regular fire drills and security education sessions. Maintain records and prepare incident reports and other safety and security incident documentation. Perform other duties as requested by the client NLHS in conjunction with Paladin management.Prerequisites:Valid Code of Conduct and Vulnerable Sector CheckValid First Aid & CPR - Level C (from a CSA-approved vendor)Valid class 5 Driver LicenseEnglish (oral and written) fluency is a mustPrevious experience in security, law enforcement, or a related field preferred.Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the positionPlease be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availabilityPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you