Business Analyst

Business Analyst - Senior (Onsite) Primary Location: Toronto, Ontario V-Soft Consulting is currently hiring for a Business Analyst - Senior for our premier client in Toronto, Ontario. Education and Experience » Must-Have: Demonstrated expertise in conducting user research, developing personas, and creating end-to-end journey maps, with the ability to translate complex business needs into detailed functional specifications, user stories, and prototypes for stakeholder and user validation. Strong experience analyzing large, rules-based enterprise systems with multiple integrations, including coordinating with business and technical stakeholders to define requirements, assess impacts and ensure alignment across interconnected applications and services. Proven experience working in mature agile environments, including leading requirements discovery, writing and refining complex user stories, managing and prioritizing product backlogs and supporting sprint planning, reviews and refinements to ensure business outcomes are delivered. Technical Knowledge & Expertise: Extensive background in systems analysis, requirements elicitation, functional design, prototyping, and feasibility assessment. Strong knowledge of SDLC methodologies, agile and hybrid delivery models, COTS platforms, and web-based applications. Experience working with complex system integrations, data flows, interfaces, and reporting/analytics solutions. Analytical & Problem-Solving Skills: Ability to analyze complex business processes and regulatory or policy-driven rules, identify gaps and risks, and recommend practical, scalable solutions. Proven experience evaluating system design options and assessing impacts on service delivery, operations, and end users. Leadership & Collaboration: Demonstrated ability to lead and influence cross-functional teams, ensuring business needs are clearly understood and delivered within agile frameworks. Provide guidance and mentorship to junior analysts and stakeholders in translating business requirements into actionable technical deliverables. Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage senior stakeholders and translate complex technical concepts for non-technical audiences. Proven experience producing high-quality documentation, including requirements artifacts, functional specifications, business cases, and training materials. Requirements Gathering and Analysis - 70%: Depth of experience in systems analysis, requirements elicitation, functional design, and feasibility assessment. Demonstrated knowledge of Agile, COTS solutions, and web-based platforms. Hands-on experience with complex, rules-driven enterprise systems, including integrations, data flows, interfaces, and reporting/analytics solutions. Proven experience identifying risks, gaps, and impacts across integrated systems. Leadership and Communication - 30%: Demonstrated leadership in cross-functional and agile delivery environments, influencing outcomes and driving alignment. Ability to collaborate on problem-solving during incidents, triaging issues, and ensuring swift resolution. Expertise in balancing competing priorities and resolving complex problems in system design and functionality. Excellent written communication skills to liaise with clients, clarify business requirements, and explain technical solutions. Experience preparing business cases, system documentation, and user manuals for diverse audiences. V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-LP1 #MonsterPost