QA/ QC Coordinator

Job DescriptionThis position is responsible for the continued administration, supervision and monitoring of theadherence of the laboratory operations to the Quality Management System and in conformance with ISO/IEC 17025 and with the policies and procedures set up by Minerals Geochemistry Management. This position provides guidance, advises and assists the laboratory on their practices with respect to the requirements of the quality management system and ISO/IEC 17025.• Works with the lab personnel to continuously improve lab products and services. • Maintains appropriate documentation control (electronically and hardcopy). • In conjunction with the QA/QC Supervisor GEO Commercial Operations CA, aids in monitoring and maintaining Proficiency testing and Round Robin performance for internal and external programs applicable to site testing capabilities. • Maintain site QMS documentation with respect to accuracy, distribution and retention. • Maintains CAPA program to ensure continuous improvement • Liaise with Director Operations Efficiency & Quality, Operations Manager, Client Services and QA/QC Supervisor GEO Commercial Operations CA to report CAPA with respect to laboratory performance in response to customer complaints, claims and internal non-conformances. • Under the direction of the Director Operations Efficiency & Quality, performs internal audits and necessarily follow up according to NAM internal audit schedule (may involve additional site audits as needed) • Monitors and reviews LIMS performance modules with respect to trends and biases as well as verification processes within the laboratory operation. • Prevent release of any report, Certificate of Analysis, or information to the customer when a deficiency is identified during a technical audit. • Ensure major technical non-conformances are brought to the attention of the Quality Systems Manager and Regional Business Manager. • May work as a backup in designated areas in the absence of QA/QC Supervisor GEO Commercial Operations CA. • Work on special projects as assigned by the Director Operations Efficiency & Quality and/or Operations Manager.Qualifications• A minimum of a BSc degree (or equivalent) is required. • 3 - 5 years previous experience in laboratory and/or minerals operations is required. • Previous experience with ISO/IEC 17025 requirements is preferred. • Previous experience in a Quality Control related role is preferred • Superior organizational, communication and interpersonal skills are essential. • Must be accountable, self-motivated; provide team leadership and motivation towards a common goal. • Must be creative, innovative and task orientated. • Has knowledge of international standards and specifications used by the minerals industry. • Able to work with technical, sales and management staff. • Proficient in using various types of computer software (Word, Excel. PowerPoint, Outlook,). • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. • Demonstrates excellent verbal and written communication skills including grammar and composition. • Ability to work well with others & independently. • Proven time management skills and a strong attention to detail. • Works well under pressure. • Knowledge of another language besides English (French) is an asset. • Ensures full compliance with the company’s Health & Safety, Code of Integrity, and Professional Conduct policies. • Appropriate attitude, constant vigilance, attention to detail and following SGS policies and procedures applicable to the business.